Warranty Claims Specialist - Motor Trade

Mon Motors Limited; Gloucester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Mon Motors Limited is seeking a Warranty Administrator to manage and process warranty claims in line with manufacturer and company policies. You will ensure accurate documentation, timely submission, and proper follow-up to maximise warranty recovery and maintain customer satisfaction.

The role requires experience in warranty administration within the motor trade, with advantageous knowledge of the VAG group.

Qualifications

• Previous warranty administration experience.
• Experience in the motor trade.
• VAG group experience is advantageous.
• Well organised with strong attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Manage and process warranty claims in line with policies.
• Ensure accurate documentation and timely submission.
• Follow up on claims to maximise recovery.
• Maintain high levels of customer satisfaction.

Skills

Warranty administration

Motor trade experience

VAG group experience

Organisation

Attention to detail

Teamwork

Documentation

Job description

Mon Motors Limited is seeking a Warranty Administrator to manage and process warranty claims in line with manufacturer and company policies. You will ensure accurate documentation, timely submission, and proper follow-up to maximise warranty recovery and maintain customer satisfaction.

The role requires experience in warranty administration within the motor trade, with advantageous knowledge of the VAG group.