Warranty Administrator (Automotive Fleet) – West Bromwich

Guest Motor Group; Birmingham; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Healthcare scheme

Cycle to Work scheme

Recruitment incentive awards

Ongoing training and development

Job summary

Guest Motors Limited in West Bromwich is seeking a methodical Warranty Administrator to join our busy Aftersales team. You will process warranty claims, liaise with service staff and manufacturers, and help maximise recoveries while ensuring compliance and audit readiness.

Ideal candidates are highly organised with strong IT skills, experience in dealership environments, and a proactive, team-focused approach.

Qualifications

• Excellent administrative experience in a busy environment.
• Experience in a dealership is desirable.
• Proactive, reliable and able to meet deadlines.
• Strong IT proficiency with MS Office.

Responsibilities

• Prepare, submit and process warranty claims in line with guidelines.
• Review orders and documentation for claim accuracy.
• Monitor claims through to payment and resolve issues.
• Maintain warranty documentation for audits.
• Liaise with service teams and manufacturers.
• Produce warranty performance reports when required.

Skills

Organisational skills

Attention to detail

Microsoft Office

Communication skills

Problem solving

Tools

Kerridge

Autoline

Job description

Guest Motors Limited in West Bromwich is seeking a methodical Warranty Administrator to join our busy Aftersales team. You will process warranty claims, liaise with service staff and manufacturers, and help maximise recoveries while ensuring compliance and audit readiness.

Ideal candidates are highly organised with strong IT skills, experience in dealership environments, and a proactive, team-focused approach.