Automotive Warranty Claims Specialist

JCT600 Ltd; Sheffield; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Annual leave 34 days

Maternity/paternity leave

Life assurance

Pension scheme

Staff discounts

Cycle-to-work

Birthday/anniversary rewards

Job summary

JCT600 Ltd is seeking a Warranty Administrator for our VW Commercial Vehicles Sheffield operation. You will administer all approved warranty claims, ensuring documentation and parts returns follow warranty procedures and brand standards.

Your role includes submitting profitable warranty claims, reviewing documentation, and maintaining precise claim records while supporting reporting and audits. The position requires attention to detail and a customer-focused mindset within a collaborative team.

Qualifications

• Proven experience in the Automotive trade.
• Customer-focused mindset with a drive to exceed expectations.
• Excellent attention to detail and organised approach to work.
• Confident using databases, ideally Kerridge.
• Strong written and verbal communication skills.

Responsibilities

• Submit accurate, compliant, and profitable warranty and goodwill claims.
• Review job cards and documentation to meet Brand and Company standards.
• Manage warranty parts returns and maintain precise claim records.
• Support warranty reporting and resolve discrepancies.
• Maintain audit standards through attention to detail and teamwork.

Skills

Kerridge experience

Customer focus

Attention to detail

Strong communication

Calm under pressure

Job description

JCT600 Ltd is seeking a Warranty Administrator for our VW Commercial Vehicles Sheffield operation. You will administer all approved warranty claims, ensuring documentation and parts returns follow warranty procedures and brand standards.

Your role includes submitting profitable warranty claims, reviewing documentation, and maintaining precise claim records while supporting reporting and audits. The position requires attention to detail and a customer-focused mindset within a collaborative team.