Warm Front Desk Receptionist | Elevate Guest Experience

Leonardo Hotels; Aberdeen City; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Special hotel room rates

Recognition rewards scheme

Talent referral programme

Wellbeing calendar

Training and progression paths

Job summary

Leonardo Inn Hotel Aberdeen Airport, part of Leonardo Hotels, is seeking a Receptionist to ensure a seamless front desk experience for guests. You will be the friendly first point of contact, handling check-in/check-out and delivering attentive service to each guest.

The role emphasizes hospitality, guest satisfaction, and collaboration with other departments to uphold brand standards and provide memorable stays in a busy environment.

Qualifications

• Experience in hospitality or front desk roles preferred.
• Strong interpersonal and communication skills essential.
• Able to handle check-in/check-out processes and guest inquiries.

Responsibilities

• Manage check-in and check-out with a warm, five-star service mindset.
• Assist guests with local guidance and recommendations for an enjoyable stay.
• Collaborate with team to ensure smooth front office operations.

Skills

Guest service

Courtesy

Local recommendations

Organisational skills

Dependable

Job description

Leonardo Inn Hotel Aberdeen Airport, part of Leonardo Hotels, is seeking a Receptionist to ensure a seamless front desk experience for guests. You will be the friendly first point of contact, handling check-in/check-out and delivering attentive service to each guest.

The role emphasizes hospitality, guest satisfaction, and collaboration with other departments to uphold brand standards and provide memorable stays in a busy environment.