Warehouse Shift Manager

Matthew Clark; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading drinks wholesaler in the UK is seeking a Shift Manager to lead operations in a fast-paced logistics environment. You will drive team performance, ensure exceptional customer service, and uphold compliance with health and safety standards. Ideal candidates will have proven leadership experience, knowledge of warehouse systems, and strong communication skills. This role offers an opportunity to make a tangible impact in the logistics field.

Qualifications

• Proven experience managing teams in a fast-paced warehouse or logistics environment.
• Strong knowledge of Health & Safety legislation.
• Ability to interpret data for informed decision-making.

Responsibilities

• Motivating your team to achieve performance targets.
• Monitoring depot efficiency and improving processes.
• Collaborating with the Depot Manager on budget delivery.

Skills

People leadership

Warehouse management systems knowledge

Customer service skills

Numeracy skills

Job description

We’re a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight mean we’re always moving forward, collaborating with our customers to understand the needs of their business and to ensure we’re supporting their future growth. We are one of the UK’s largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters.

About the Role

Ready to lead in a fast-paced logistics environment where every day brings something new? As our Shift Manager, you’ll play a pivotal role in operations—motivating your team, driving performance, and ensuring our customers consistently receive exceptional service.

Hours of work: Mid Shift 14:00 - 23:00

Key Accountabilities

• Champion customer service excellence and hit key performance targets.
• Monitor depot efficiency and identify smart ways to improve processes.
• Manage daily shift resources to meet operational demands smoothly.
• Uphold best practices and ensure full compliance with SOPs and Health & Safety standards.
• Collaborate with the Depot Manager to shape and deliver the annual budget.
• Lead recruitment and onboarding of new team members.
• Support and develop your team through regular 1:1s and performance reviews.

About you

We’re looking for a confident people leader with:

• Proven experience managing teams in a fast-paced warehouse or logistics environment.
• Strong knowledge of warehouse management systems and Health & Safety legislation.
• Sharp numeracy skills and the ability to interpret data to make informed decisions.
• Excellent communication and customer service skills – you’ll be a role model for your team.

About Us

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.

From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at [e-mail]. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/