Warehouse Operations Manager

PREMIER OFFICE SYSTEMS; Newcastle-under-Lyme; On-site; GBP 40,000 - 50,000; Full time

Job summary

A logistics company is seeking a Warehouse Operations Manager to oversee all aspects of warehouse operations. The role requires proven leadership experience, efficient operational management, and a valid forklift license. The ideal candidate will ensure compliance with safety standards, manage staff effectively, and drive continuous improvements in efficiency. This position is based in Stoke-On-Trent with a salary of up to £50,000 per annum.

Qualifications

• Proven experience leading teams within a warehouse, stores, or dispatch setting.
• Valid forklift licence/certification is required.
• Strong interpersonal and organizational abilities.

Responsibilities

• Oversee all aspects of warehouse operations ensuring efficiency.
• Manage staff allocation and oversee pick-and-pack operations.
• Ensure compliance with Health & Safety standards.

Skills

Team leadership

Forklift operation

Interpersonal skills

Organizational skills

Communication

Self-motivation

Collaboration

Job description

Overview

Warehouse Operations Manager (Nights)

Location: Stoke-On-Trent

Hours: Monday to Friday (20:30–06:00)

Salary: Up to £50,000 per annum

The Role

My client is seeking a professional to oversee all aspects of warehouse operations, ensuring processes are carried out in a timely, accurate, and efficient manner. The role focuses on driving continuous improvements across warehousing functions to enhance overall efficiency, streamline operations, and contribute to increased profitability.

Responsibilities

• Ensure all warehouse operations comply with company policies, procedures, and industry standards
• Work closely with Operations and Transport teams to meet delivery schedules and customer requirements
• Oversee the safe and efficient loading and unloading of Pallet Force vehicles
• Maintain strong relationships with customers regarding storage solutions and service provision
• Coordinate inbound container storage and outbound shipment processes
• Manage pick-and-pack operations, ensuring accuracy and timeliness
• Enforce Health & Safety standards across the site, including with visitors and contractors
• Complete all required documentation accurately and within set deadlines
• Supervise yard activities, ensuring cleanliness, organisation, and smooth traffic flow
• Monitor and document daily forklift inspections
• Take responsibility for site security at all times
• Allocate staff effectively to reduce delays and optimise workflow
• Record and report any damages to cargo or company property promptly
• Support the ongoing training and development of warehouse staff
• Ensure systems and records are updated promptly and correctly
• Work in line with ISO standards and contribute to compliance
• Manage and approve staff holiday requests while ensuring operational coverage
• Oversee and coordinate staff shift patterns, including split shifts
• Assist in creating and maintaining Standard Operating Procedures (SOPs)
• Conduct weekly bay checks and provide updates on outstanding cargo
• Guarantee that all pick-and-pack contracts are fulfilled on time and in full
• Lead, motivate, and empower the warehouse team, ensuring clear communication and regular feedback
• Encourage teamwork, continuous improvement, and cost efficiency
• Ensure staff responsibilities are carried out effectively and in line with business objectives
• Keep the General Manager updated on operational and staffing matters
• Respond proactively to daily challenges and remain available for emergency situations

Key Requirements

• Proven experience leading teams within a warehouse, stores, or dispatch setting
• Valid forklift licence/certification
• Self-motivated with the ability to work independently
• Strong interpersonal skills with the capability to liaise effectively with both colleagues and customers
• Excellent organisational abilities and clear communication skills
• Collaborative team member with a solid grasp of business objectives and priorities
• Practical, hands-on approach to daily operations

Application

Interested? Call Maria on 01782 712230 or email

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