Warehouse Operations Lead - KPI-Driven Shift Supervisor

DSV; Thrapston; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Salary Sacrifice Cycle Scheme

Employee counselling

Company Pension

Life Cover and Critical Illness cover

Job summary

DSV in Thrapston is seeking a Warehouse Operations role to support the Warehouse Shift in delivering contractual customer KPI’s within the warehouse to a budget while driving health and safety and best practice in operations.

Responsibilities include day-to-day contract operations in a customer service capacity, meeting customer requirements, ensuring on-time deliveries, and providing first-line support while collaborating across departments to enhance service and uphold DSV standards.

Qualifications

• Exceptional organization skills and effective time management.
• IT literate in Microsoft Office.
• Problem solving.
• Understanding of CargoWrite is desired, however training can be given.

Responsibilities

• Day to day responsibility for the running of the contract in a customer service capacity.
• Meet the customer's operational requirements.
• Ensure deliveries are made on time in full.
• First line support for customer and DSV to ensure that all issues are proactively handled.
• Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
• Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.

Skills

Organizational skills

Time management

Microsoft Office

Problem solving

CargoWrite

Job description

DSV in Thrapston is seeking a Warehouse Operations role to support the Warehouse Shift in delivering contractual customer KPI’s within the warehouse to a budget while driving health and safety and best practice in operations.

Responsibilities include day-to-day contract operations in a customer service capacity, meeting customer requirements, ensuring on-time deliveries, and providing first-line support while collaborating across departments to enhance service and uphold DSV standards.