Logistics Warehouse Admin: Fast-Paced, Impactful Ops

DSV; Thrapston; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Salary Sacrifice Car Scheme for Ultra‑

Salary Sacrifice Cycle Scheme

WeCare App for wellbeing

LifeWorks app for cashback

Life Insurance

Job summary

DSV is recruiting a Warehouse Administrator in Thrapston to coordinate and manage service requests from customers, aiming to meet expectations while achieving key factors. The role requires working in a fast-paced, team-oriented environment with strong systems knowledge.

You will handle inbound/outbound admin, data capture, KPI analysis, and collaboration with vendors and warehouse staff to ensure accurate documentation and excellent customer service.

Qualifications

• Prior experience in performing administrative duties and data entry is ideal.
• Strong communications skills both written and verbal.
• Exceptional numeracy and IT skills.
• Excellent time management and organisation skills.
• High attention to detail.
• Ability to problem solve.
• Ideally previous recent relevant industry experience in a similar role.

Responsibilities

• Control and manage inbound and outbound operational administrative functions.
• Work closely with team members to meet or exceed all customer service requirements.
• Develops and maintains positive customer relationships.
• Communicates effectively with customers, partner vendors and team members.
• Ensures the attainment of applicable key factors.
• Responsible for accurate data capture and system entry.
• Supports team members to ensure superior customer service.
• Utilises the quality process to resolve customer service and vendor issues.
• Proactively anticipates and resolves potential customer service partner vendor and internal team issues.
• Liaising with the warehouse to ensure all picking / packing requirements are met
• Prepare correct documentation to the operation and transport companies for the loading and offloading of vehicles
• Assist with the analysis of KPI achievement status reports, to detect areas of improvement for operational and service performance.
• Generate, monitor and distribute KPI data reports for internal and external stakeholders

Skills

Strong communications

Numeracy

IT skills

Time management

Attention to detail

Problem solving

Administrative duties

Job description

DSV is recruiting a Warehouse Administrator in Thrapston to coordinate and manage service requests from customers, aiming to meet expectations while achieving key factors. The role requires working in a fast-paced, team-oriented environment with strong systems knowledge.

You will handle inbound/outbound admin, data capture, KPI analysis, and collaboration with vendors and warehouse staff to ensure accurate documentation and excellent customer service.