Shift Supervisor

DSV; Thrapston; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Salary Sacrifice Cycle Scheme

Employee counselling

Company Pension

Life Cover and Critical Illness cover

Job summary

DSV in Thrapston is seeking a Warehouse Operations role to support the Warehouse Shift in delivering contractual customer KPI’s within the warehouse to a budget while driving health and safety and best practice in operations.

Responsibilities include day-to-day contract operations in a customer service capacity, meeting customer requirements, ensuring on-time deliveries, and providing first-line support while collaborating across departments to enhance service and uphold DSV standards.

Qualifications

• Exceptional organization skills and effective time management.
• IT literate in Microsoft Office.
• Problem solving.
• Understanding of CargoWrite is desired, however training can be given.

Responsibilities

• Day to day responsibility for the running of the contract in a customer service capacity.
• Meet the customer's operational requirements.
• Ensure deliveries are made on time in full.
• First line support for customer and DSV to ensure that all issues are proactively handled.
• Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
• Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.

Skills

Organizational skills

Time management

Microsoft Office

Problem solving

CargoWrite

Job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

At DSV we're building the world's leading logistics and transport network. With this exciting growth comes opportunity - and we're looking for new talent to join us.

Thrapston, 5 days out of 7

Main Purpose of the role

To work with and support the Warehouse Shift in delivering/exceeding contractual customer KPI’s within the warehouse to an agreed budget, whilst driving health & safety and best practice within the operational environment.

Responsible for the operation of the Warehouse function your role will be to support the Management Team with the day-to-day operation of the warehouse. You will be responsible for a team of operators and ensure an efficient warehouse operation in achieving business targets by monitoring any issues and ensuring production targets, KPIs, and quality standards are achieved, in order to meet the requirements of the customer.

What will you be doing?

• Day to day responsibility for the running of the contract ina customerservice capacity.
• Meet the customer's operational requirements.
• Ensure deliveries are made on time in full.
• First line support for customer and DSV to ensure that all issues are proactively handled.
• Support colleagues within all departments in providing an enhanced service to customers whilstmaintainingand promoting DSV best practices.
• Responsible for the completion/population of location KPI's as well asbeing responsible forCustomer invoicing processes.

About You

• Exceptional organization skills and effective time management
• Be able to manage your time effectively.
• IT Literate in Microsoft Office
• Problem solving
• Understanding of CargoWriteis desired, however training can be given.

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as:

Enhanced Annual Leave Entitlement from your start, which increases with length of service.

Salary Sacrifice Cycle Scheme

Employee counselling, for support with physical and mental wellbeing

Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years' worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.