Warehouse Co-Ordinator and Technican

Siamo Group Ltd; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A family-run business in Greater London is seeking a Warehouse Co-ordinator and Technician to join their expanding team. The successful candidate will have previous warehousing experience and a passion for technical products. Responsibilities include managing stock processes, building bespoke products for customers, and providing top-notch customer service. This role also comes with opportunities for bonuses and career development, making it an attractive position for driven individuals. Flexible working hours and exciting training initiatives are offered.

Benefits

Bonuses and overtime opportunities

Free onsite parking

20 + 8 days holiday allowance

Investment and training offered

Qualifications

• Previous warehousing experience is essential.
• Must be naturally technically minded with a passion for engineering.
• Confident communicator, able to build rapport with customers.
• Familiarity with internal CRMs is advantageous.
• Experience in working within a small team is a plus.
• Eager to develop and grow with the company.
• A full UK driving license is essential.

Responsibilities

• Effectively operate the goods in and good out process.
• Conduct regular stock take and stock control of 6,000 products.
• Build bespoke products based on customer requirements once trained.
• Purchase stock from trusted suppliers.
• Handle customer inquiries via phone and face-to-face.
• Log all customer orders and conversations in internal CRMs.
• Respond to customer email inquiries.
• Occasional delivery of customer orders.

Skills

Warehousing experience

Technical mindset

Confident communication

CRM exposure

Teamwork experience

Interest in career development

UK driving license

Job description

We here at Siamo Recruitment are working with a family run business experiencing growth and looking to invest into a Warehouse Co-ordinator and Technician wanting to develop their career. Our client is a specialist within Industrial products and accessories.

A passion to develop and work with technical products is essential to our client as this role has a continuous development plan.ThisWarehouse role will offer the fine blend of warehousing, administration and customer service.

As the Warehouse Co-ordinator and Technician along with leading the goods in and stock processes you will be engaging with customers through the Trade Sales and holding technical conversations with their customers.

Our clients team works together in order to achieve and provide their customers with the best possible experience.

You will be enrolled into a range of bonus schemes which are focussed towards individual, team and company sales to continue to reward success.

Upon completion of training, you will join a rota requiring on call availability over the weekends for 1 in 4. However, you will not be required on site unless a customer requirement is deemed important. This is rewarded in overtime payments further increasing the earning potential.

Why join our client?

• Starting salary between £28,000 - £30,000 + Bonuses and overtime
• Monday - Friday 08:00am - 17:00pm
• Company wide bonus scheme paid quarterly based upon KPI's achieved
• A chance to join a family run and exciting company
• Free onsite parking
• 20 + 8 days holiday allowance
• On call rota offering overtime earnings
• Investment and training offered by our client to further development

Responsibilities

• Effectively operating the goods in and good out process
• Regular stock take and stock control of 6,000 products
• once trained, build bespoke products based upon customer requirements
• Purchasing of stock from trusted suppliers
• Dealing with customer enquiries through the phone and face-to-face
• Logging all customer orders, conversations and invoice raising through internal CRMs
• Responding to customer email enquiries
• Occasional requirement to deliver customer orders

Qualifications

• Previous warehousing experience is essential
• Naturally technically minded with a passion for engineering
• A confident communicator with the ability to build rapport with customers
• Previous exposure with internal CRMs are advantageous
• Previous exposure working within a small team would be advantageous
• A keen interest to develop and grow with a company
• A full UK driving license is essential