Warehouse Administrator

Rhenus; Nuneaton; On-site; GBP 18,000 - 28,000; Full time

Job summary

Rhenus Group in the United Kingdom requires an on-site Warehouse Admin Assistant to provide essential paperwork control and data entry across inbound, outbound and returned goods. You will generate delivery notes, goods-in records, and dispatch documents, while upholding accurate system records and audit-ready documentation.

This role supports daily operational reporting and liaises with transport/planning teams to ensure timely despatch and POD tracking.

Qualifications

• Strong attention to detail and accuracy
• Good organisational and time management skills
• Confident communicator, both written and verbal
• Strong IT skills, including Microsoft Excel and warehouse systems

Responsibilities

• Provide administrative support to warehouse operations, ensuring all paperwork and system records are accurate and up to date
• Create, process, and file delivery notes, goods-in records, pick lists, and dispatch documentation
• Maintain accurate records for inbound, outbound, and returned goods
• Support shift managers and supervisors with daily operational reporting
• Update and maintain Warehouse Management System (WMS) data, including receipts, movements, adjustments, and despatches
• Investigate and resolve stock discrepancies in line with agreed procedures
• Assist with cycle counts and full stock takes, including reporting variances
• Ensure data accuracy to meet customer and audit requirements
• Act as a key point of contact operationally for customer queries relating to orders, stock, and deliveries
• Provide timely and accurate information to customers in line with service level agreements (SLAs)
• Escalate issues or risks that may impact service or accuracy
• Liaise with transport providers and internal planning teams to support booking, despatch, and delivery activities
• Ensure all despatch documentation is completed accurately and on time
• Support proof of delivery (POD) tracking and query resolution
• Ensure all documentation is completed in line with company procedures, customer requirements, and legal obligations
• Support compliance with Health & Safety, and quality standards
• Always maintain audit-ready records
• Accuracy of system data and documentation
• Timeliness of order and stock updates
• Stock variance and investigation closure
• Customer service responsiveness and quality
• Strong IT skills and attention to detail
• Ability to prioritise tasks in a fast-paced environment
• Confident communicator, both written and verbal

Skills

Attention to detail

Organisational skills

Time management

Communication

Problem solving

Microsoft Excel

Tools

Microsoft Excel

Warehouse systems

Job description

Shift Pattern: Monday to Friday, 06:00 - 14:00 (37.5 hours a week)

Responsibilites:

• Provide administrative support to warehouse operations, ensuring all paperwork and system records are accurate and up to date
• Create, process, and file delivery notes, goods-in records, pick lists, and dispatch documentation
• Maintain accurate records for inbound, outbound, and returned goods
• Support shift managers and supervisors with daily operational reporting.
• Update and maintain Warehouse Management System (WMS) data, including receipts, movements, adjustments, and despatches
• Investigate and resolve stock discrepancies in line with agreed procedures
• Assist with cycle counts and full stock takes, including reporting variances
• Ensure data accuracy to meet customer and audit requirements
• Act as a key point of contact operationally for customer queries relating to orders, stock, and deliveries, supporting the customer service team with responses
• Provide timely and accurate information to customers in line with service level agreements (SLAs)
• Escalate issues or risks that may impact service or accuracy.
• Liaise with transport providers and internal planning teams to support booking, despatch, and delivery activities
• Ensure all despatch documentation is completed accurately and on time
• Support proof of delivery (POD) tracking and query resolution.
• Ensure all documentation is completed in line with company procedures, customer requirements, and legal obligations
• Support compliance with Health & Safety, and quality standards
• Always maintain audit-ready records.
• Accuracy of system data and documentation
• Timeliness of order and stock updates
• Stock variance and investigation closure
• Customer service responsiveness and quality
• Strong attention to detail and accuracy
• Good organisational and time management skills
• Ability to prioritise tasks in a fast-paced environment
• Confident communicator, both written and verbal
• Strong IT skills, including Microsoft Excel and warehouse systems
• Problem-solving mindset with a proactive approach