Ward Receptionist & Co-Pilot — Flexible Hours

Bristol NHS Foundation Trust; West of England; On-site; GBP 20,000 - 26,000; Full time

Job summary

Bristol NHS Foundation Trust is seeking a Ward Receptionist to support a busy Gastroenterology/Endocrine/Haematology ward. You will work with nurses, medical staff and allied health professionals to ensure smooth patient flow and high standards of care. The role involves rotation, early starts, and weekend coverage.

The post requires pro-active, organized individuals with strong communication skills and computer confidence to work across NHS applications and patient records.

Qualifications

• Keyboard
• GCSE level education
• Experience working in a busy customer-facing environment with frequent interruptions and competing priorities

Responsibilities

• Admit, discharge and transfer patients
• Answer telephone enquiries from internal/external departments and relatives
• Process patient notes promptly and maintain confidentiality
• Organise transport and maintain stationery levels
• Coordinate ward requests to maintain patient flow

Skills

Prioritisation

Computer skills

Communication

Attention to detail

Deadlines

Confidentiality

Education

GCSE level education

Tools

Trac

ESR HR system

NHS applications

Job description

Bristol NHS Foundation Trust is seeking a Ward Receptionist to support a busy Gastroenterology/Endocrine/Haematology ward. You will work with nurses, medical staff and allied health professionals to ensure smooth patient flow and high standards of care. The role involves rotation, early starts, and weekend coverage.

The post requires pro-active, organized individuals with strong communication skills and computer confidence to work across NHS applications and patient records.