Ward Receptionist & Patient Services Coordinator

Somerset NHS Foundation Trust; Taunton; On-site; GBP 21,000 - 24,000; Part time

Job summary

Somerset NHS Foundation Trust in Taunton seeks a Ward Receptionist to join our team. You’ll be the first point of contact for patients, visitors and staff, handling front-of-house duties and basic administrative tasks to help the ward run smoothly.

The role requires attention to detail, good organisational and communication skills, ability to multitask, answer calls, arrange appointments and transport, and keep the reception area tidy. Flexible working patterns and NHS benefits apply.

Qualifications

• Basic IT skills are required.
• Basic keyboard skills are required.
• Must be able to use Word, Excel and email.
• Must be able to communicate in English (written and verbal) suitable to the post.

Responsibilities

• Answer telephone enquiries and direct calls appropriately
• Create appointments and arrange patient transport where needed
• Admit, discharge and transfer patients as required
• Ensure reception area is tidy and stocked with office supplies

Skills

Basic IT skills

Keyboard skills

Word and Excel

Email

English language

Reception experience

Job description

Somerset NHS Foundation Trust in Taunton seeks a Ward Receptionist to join our team. You’ll be the first point of contact for patients, visitors and staff, handling front-of-house duties and basic administrative tasks to help the ward run smoothly.

The role requires attention to detail, good organisational and communication skills, ability to multitask, answer calls, arrange appointments and transport, and keep the reception area tidy. Flexible working patterns and NHS benefits apply.