Ward Coordinator - Co.Pilot | Bristol NHS Foundation Trust (BFT)

North Bristol NHS; West of England; On-site; GBP 21,000 - 25,000; Part time

Job summary

The Ward Coordinator role within Bristol NHS Foundation Trust supports the patient’s journey on the Gastroenterology/Endocrine/Haematology ward. It combines proactive administration with frontline patient care to help ensure a high standard of care and a smooth patient experience.

The post is a shared position covering reception from Monday to Saturday, with weekend work and rotating early to late shifts (7.30am – 6pm).

Qualifications

• Pro-active, with excellent communication and organisational skills.
• Able to work under pressure and handle competing demands.
• Computer confident and willing to undertake NHS training on multiple applications.

Responsibilities

• Admit, discharge and transfer patients on the ward.
• Answer telephone enquiries from internal/external departments and relatives.
• Organise transport, order stationery and coordinate ward requests to maintain flow.

Job description

Ward Coordinator - Co.Pilot | Bristol NHS Foundation Trust (BFT)

Do you enjoy administrative work, but want a role that is part of the patient’s journey through the hospital? Do you enjoy being busy and in a role with pace? If yes, then this could be the role for you.

An exciting opportunity has arisen within Medicine for a Ward Receptionist to work in our Gastroenterology/Endocrine/Haematology ward. The successful candidate will work closely with the multi-disciplinary team (nurses, medical team, allied health professionals) to ensure patients on our ward receive the highest standard of care and have a positive experience whilst supporting flow through the Hospital.

We are looking for a Ward Receptionist/ Co-pilot who can work as part of a job share to cover our reception area (Mondays to Saturdays) -To include some weekend working. Shifts will be covered on a rotational basis, covering 7.30am – 6pm, with some flexibility in these hours. To be discussed at interview.

This role requires someone who can work pro-actively, and has excellent communication and organisational skills. The successful candidate must be able to work well under pressure due to the role having competing demands at times. The post holder will need to be computer confident and be willing to undertake training to be self-reliant in using multiple NHS applications

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

The successful postholder’s main duties include admitting, discharging and transferring patients, answering telephone enquiries from both internal/ external departments as well as patient’s relatives. They will ensure patient notes are processed promptly and to act with confidentiality. To organise transport, order and maintain stationery levels, and to coordinate any ward requests to maintain flow through the ward.