Ward Managers Assistant

Hampshire Hospitals Nhs; Winchester; On-site; GBP 23,000 - 29,000; Full time

Job summary

Hampshire Hospitals NHS Foundation Trust is seeking a Ward Manager's Assistant to provide comprehensive administrative services to the clinical matron, optimise their time, and support the ward's efficient operation at Royal Hampshire County Hospital, Winchester.

The role involves coordinating all diary commitments, developing specialist knowledge of the team/service, handling confidential matters, and providing a comprehensive secretarial service to maximise managerial time for clinical duties.

Qualifications

• Level 4 NVQ or equivalent.
• Senior administration training or relevant experience.
• Recognised computer literacy course (e.g. ECDL) or equivalent experience.

Responsibilities

• Provide administrative support for relevant staff to enable efficient ward running, including roster and staff support, organisation of staff training and audit input.
• Demonstrate proficiency with Word, Outlook and Excel and maintain a professional telephone manner.

Skills

Microsoft Word

Outlook

Excel

Telephone manners

Education

Level 4 NVQ or equivalent

Senior administration training or relevant experience

Recognised computer literacy course (ECDL)

Job description

Job overview

Elective surgery is a unit with 20 beds and 16 trolleys at the Royal Hampshire County Hospital site of HHFT.

We have an opening for a Ward Manager's Assistant, to provide comprehensive administrative services to the clinical matron to optimise their time to enable them to fulfil the clinical element of their role.

The post holder will provide a full secretarial and administrative service to optimise the time of the designated Managers by co-ordinating all diary commitments. The post holder will be expected to develop in-depth specialist knowledge of the team/service/division and the ability to provide detailed advice and information to whoever requests it. The role will require constant awareness of the work and key priorities of the division, dealing with highly confidential and sensitive matters.

Main duties of the job

We are looking for someone who can:

• Provide administrative support for relevant members of staff to enable to efficient running of the ward including: Roster and staff support, Organisation of staff training and audit input
• You will have knowledge of Microsoft word, Outlook, Excel and have a professional telephone manner

We hope this exciting and rewarding role catches your imagination and you are encouraged to apply and contribute to providing outstanding care for the people of Hampshire.

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive. We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Detailed job description and main responsibilities

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person specification

Training & Qualifications

Essential criteria

• Level 4 NVQ or equivalent
• Senior administration training or relevant experience
• Recognised computer literacy course (e.g. ECDL) or equivalent experience

Desirable criteria

• Professional PA/secretarial qualification
• Project management training/qualification

Planning and Organisation

Essential criteria

• Significant experience as a Management Assistant , some of which should be to very senior level executive
• Experience of providing secretariat support to meetings (including formal minute writing, preparation of agenda etc
• Supervisory or line management experience

Desirable criteria

• Working within the NHS

Skills & Ability

Essential criteria

• Planning and organisational skills
• Ability to work effectively under pressure, meet deadlines and prioritise workload in a challenging and demanding environment
• Effective interpersonal and communication skills (verbally, electronically and in writing)

Desirable criteria

• Shorthand
• Wider IT experience including Publisher, Projects and access databases