Ward Administrator

Sussex Community; Arundel; Remote; GBP 21,000 - 32,000; Full time

Job summary

Sussex Community is recruiting experienced administrators to join the ICU admin team at Arundel District Hospital. The role supports the Ward Manager and Matron with a full range of clerical duties and requires strong administrative and interpersonal skills within a NHS setting.

Applicants should be ready to handle prioritised tasks, manage system updates, and assist with recruitment and staffing processes. The role is based in Sussex, with opportunities across community hospital sites.

Qualifications

• Provide administration and clerical support on the units to back up Ward Manager/Matron.
• Knowledge of NHS admin systems and clerical duties preferred.

Responsibilities

• Provide administration and clerical support on the units to ensure efficient communications and processes.
• Handle routine queries and refer to senior staff as needed.
• Provide cover for other administrative staff as required by the Ward Manager.
• Demonstrate good interpersonal and communication skills within a healthcare team.
• Prioritise own work and use initiative to keep admin processes flowing.
• Organise team meetings as requested and liaise across ICU groups.
• Act as SystmOne champion to disseminate system changes to staff.
• Assist with recruitment and retention processes and NHS Jobs procedures.
• Liaise with senior nursing staff about staffing requirements and booking cover.
• Place orders according to protocols and check deliveries.
• Update Healthroster as required and manage clerical data.
• Place orders for clinical supplies as directed.
• Ensure requisitions and invoices are checked and approved by managers.
• Maintain accurate computer records and information systems.
• Participate in in-service training as identified.

Job description

We are looking for experienced administrators to join our friendly multi-disciplinary team at Arundel District Hospital, ICU.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk websitebefore applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK

Main duties of the job

.Job overview

• a) To provide a full range of administrative duties that supports the Ward Manager/ Matron in the care delivery within the intermediate care units
• b) To possess a comprehensive understanding of service objectives and support the team in carrying out their clerical duties effectively
• c) To use effective administrative and personal skills to a group of intermediate care units ensuring that administrative systems and process are in place

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?

• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo
• Varied environments: community hospitals, patients' homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brightono
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso
• Level 3 Disability Confident Leader and Veteran Aware Trusto
• Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Job responsibilities

Main tasks

• a) To provide administration and clerical support on the units ensuring that an efficient communications systems are adhered tob
• b) Provides solutions for routine queries/concerns about services and deciding what to refer to senior staffc
• c) To provide essential cover for other administrative staff as requested by the ward managerd
• d) Able to demonstrate good interpersonal skills and communication skills working effectively as part of a team within a healthcare environment with patients,visitors, relatives as well as medical, nursing and therapy staffe
• e) Use of initiative and ability to prioritise own workf
• f) Arrange team meetings as requested by colleagues across a designated groupof ICUsg
• g) To be the point of contact as SystmOne champion to disseminate new functions within the system and ensure all staff are made aware of any changesh
• h) Support the Ward Manager in the recruitment and retention of new staff and associated processes used by the Trust e.g. NHS Jobs / TRACi
• i) Assist the Ward Manager is reviewing office / administrative proceduresj
• j) To liaise with senior nursing staff regarding forthcoming staffing requirements for Bank and or Agency staff and to assist with booking and recording appropriate coverk
• k) To place orders in line with set protocols, checking deliveries and ensuring they are correctl
• l) Under the direction of the Ward manager provide support to update Healthroster as requiredm
• m) Places orders for clinical supplies as directed by the Ward Manager or Matronn
• n) Ensures requisitions and invoices are checked and approved by an appropriate managero
• o) Maintains accurate computer records and information on the relevant systemsp
• p) To participate with in-service training as identified through PDR

Main responsibilities

• a) Assists the Ward Manager / Mat