Ward Clerk

OUH; Banbury; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Oxford University Hospitals NHS Foundation Trust seeks a motivated administration professional to join the Horton General Hospital in Banbury. The role provides comprehensive confidential administrative and clerical support to the ward team, working closely with the ward manager and staff to ensure smooth patient care from admission to discharge.

The post offers a permanent contract at Band 3, part-time 15 hours per week (afternoons from 15:30), with opportunities to develop IT and admin systems

Qualifications

• Excellent interpersonal and communication skills.
• Good organisational and IT skills.
• Experience of EPR (Electronic Patient Records) would be an advantage.
• Experience of dealing with difficult and challenging situations.
• Developing and implementing admin systems.
• Creating and organising.
• Previous secretarial and admin experience.
• Good knowledge of Microsoft Word, Excel, Outlook, PowerPoint or equivalent.
• Experience within the NHS/Public Sector.

Responsibilities

• Provide comprehensive and confidential administrative and clerical support to the ward team in accordance with departmental and Trust standards.
• Keep a well organised ward and ensure all relevant systems and processes are kept up to date to ensure smooth patient care from admission to discharge.
• Provide support and guidance to all colleagues internally and externally in a professional and informed manner.

Skills

Interpersonal skills

Communication skills

Organisational skills

IT literacy

Secretarial experience

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time

15 hours per week (working afternoons 15:30 onwards) Job ref 321-MRC-8271256-B3

Site The Horton General Hospital Town Banbury Salary £25,760 - £27,476 per annum Salary period Yearly Closing 04/11/2026 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Many of our recruitment programmes useValue Based Interviewingto identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values

Job overview

A vacancy has arisen within the wards at the Horton General Hospital for a motivated individual who would enjoy working in a challenging busy environment providing a comprehensive administrative service. The post holder will work closely with the ward manager and all relevant staff members.

The applicant must have excellent interpersonal skills and communication skills to effectively deal with a diverse range of people in a sensitive and confidential manner. Good organisational and IT skills are essential and experience of EPR (Electronic Patient Records) would be an advantage.

Main duties of the job

To provide comprehensive and confidential administrative and clerical support to the ward team in accordance with the departmental and Trust standards. To keep a well organised ward and ensure all relevant systems and processes are kept up to date to ensure smooth patient care from admission to discharge. To provide support and guidance to all colleagues internally and externally in a professional and informed manner.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.This values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Detailed job description and main responsibilities

Detailed job description, main responsibilities and person specification are available in the attached job description.

Person specification

Person spec

• Experience of dealing with difficult and challenging situations
• Developing and implementing admin systems
• Creating and organising
• Previous secretarial and admin experience
• Good general education with excellent literacy, numeracy and communication skills
• Good knowledge of Microsoft Word, Excel, Outlook, Powerpoint or equivalent
• Experience within the NHS/Public Sector

Sexual Safety Charter : In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.

Visa and Immigration: Oxford University Hospitals NHS Foundation Trust is