Ward Clerk

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 21,000 - 23,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is inviting applications for a Ward Clerk to join our administrative team. You will act as the first point of contact for routine enquiries, manage reception duties during working hours and liaise with staff, patients and external organisations.

You will use Trust EPR systems, maintain filing systems, and provide broad administrative support to departments.

Qualifications

• Duties include handling routine enquiries and acting as first point of contact for patients and staff, liaising with others as appropriate.
• Maintain manual and electronic filing systems and databases in line with Trust policies.
• Use Trust EPR systems and ensure accurate input of patient data according to guidelines.

Responsibilities

• Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate.
• Provide reception cover during working hours and maintain a comprehensive administrative service.
• Maintain filing systems, photocopying, and general administrative support to departments.

Job description

We Have An Exciting Opportunity Available For a Ward Clerk To Join Our Team Here At UHCW. As a Ward Clerk You Will Be Expected To

Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate. This includes reception cover duties during working hours.

Communicate with staff, patients and/or external organisations using appropriate methods.

Please be advised that sponsorship is not eligible for this post.

Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.

Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.

Utilise relevant Trust EPR systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For further details / informal visits contact: Name: Katy Simmons Job title: Operations & Performance Manager Email address: [e-mail] Telephone number: 02476 96 8399