Ward Clerk

Royal Cornwall Hospitals Trust; Truro; On-site; GBP 19,000 - 25,000; Full time

Job summary

A health service provider in Cornwall seeks a Ward Clerk responsible for providing administrative support across various wards. The role involves liaising with patients and professionals, ensuring timely filing and accurate note management, and maintaining a clean workspace. Applicants should possess strong communication skills and a keen eye for detail. Candidates must hold a GCSE in English or Maths and preferably have administrative experience. Flexible working arrangements may be available.

Qualifications

• Qualifications must include GCSE English or Maths.
• Experience in an administrative role is preferable.
• Knowledge of health services and patient care is desirable.

Responsibilities

• Provide administrative support to nursing and medical staff.
• Ensure accurate filing of patient notes.
• Maintain the cleanliness of the workspace.
• Order and maintain stock supply.
• Arrange hospital transport as needed.

Skills

Excellent communication skills

Ability to plan and organise

Knowledge of PAS and E notes

Teamwork

Attention to detail

Education

GCSE English or Maths or equivalent at pass grade

RSA 1 or equivalent

Job description

The Ward Clerk will have responsibility for administrative duties working on various wards , providing cover for annual leave and sickness. The post holder will be responsible for ensuring an optimum level of efficient admin and clerical support to the nursing and medical staff in a timely and accurate manner. He/she will have contact with patients, carers and members of the multi professional team, as such, he/she will provide front of house services for our unit.

Main duties of the job

Excellent communication skills and working relationships.

Ability to plan and organise self in a methodical and accurate way.

Have a sound knowledge of PAS and E notes.

Ensure notes are requested and filed accurately and in a timely manner, including all patients are admitted, discharged and transferred accurately.

Archive nursing and medical notes.

Ensure notes are coded correctly.

Request and log work repairs via Smart line.

Maintain a clean and tidy workspace at all times.

Order and maintain stock supply using Unit 4.

Arrange and book hospital transport.

Liaise with General office with regards to safe storage of patient valuables.

Provide general clerical support to the ward and Ward Manager, eg. scanning and photocopying.

Participate in data collection and audit as required.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non‑clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Royal Cornwall Hospitals NHS Trust is a research active organisation.

It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence‑based activities. Read their research paper to find out more.

Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school

https://doi.org/10.1177/17449871231209037

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right‑hand side.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Work health assessments
• Criminal record check standards
• Right to work checks

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.

Person Specification

• GCSE English or Maths or equivalent at pass grade
• RSA 1 or equivalent

SKILLS

• Keen to put patient care at the heart of work to improve outcomes and service delivery
• Motivated to deliver the highest possible standards and quality outcomes
• Able to work effectively in conjunction with others (patients, colleagues,

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.