Waiting Team Member

Theoxfordcollection; Oxford; Hybrid; GBP 20,000 - 29,000; Full time

Benefits offered by this job

Meals on duty

50% discount on food

Recruitment incentive

Employee Assistance Programme

Pension scheme

Uniform provided

Opportunities to develop within the Co

28 days holiday incl. bank holidays (P

Birthday day off

Team awards and prizes

Hospitality Rewards

Job summary

Quod Restaurant & Bar in OxfordCity centre is seeking enthusiastic waiting staff to join a bustling team. You will help ensure guests receive a memorable dining experience across breakfast, lunch, afternoon tea, and dinner.

The role offers a 35-hour week on a Monday-to-Sunday rota with two days off and an OTE up to £18.40 per hour, including non-contractual service charges. Part-time hours may be considered.

Qualifications

• Must be able to deliver a memorable guest experience.
• Capable of thriving under busy service pressure.
• Strong teamwork and communication with colleagues.

Skills

Guest experience

Teamwork

Work under pressure

Guest service mindset

Attention to detail

Job description

Quod is an independent, bustling, city centre restaurant, bar & terrace with over 250 seats. Located on Oxford’s famous High Street, Quod is open all day, every day serving breakfast, lunch, afternoon tea, and dinner. The menu consists of European classics with an emphasis on British produce. The busy restaurant, with a high level of repeat business, is open every day of the year.

Quod is part of ‘The Oxford Collection’; a small, privately owned group of two luxury 5* hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. We have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city’s beautiful skyline.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.

The ideal candidate:

• Will thrive on giving guests a memorable experience
• Be passionate about food, spirits, wine, and cocktails
• Able to work under pressure
• Enjoy working as part of a team
• Have the natural desire to go the extra mile
• Has experience within a similar busy restaurant

We offer a sensible shift pattern, across a 35-hour working week (Monday to Sunday rota with two days off) with an OTE up to £18.40 per hour, including non-contractual tronc (service charge).

Part-time hours may also be considered.

Waiting Staff Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Pension scheme
• Uniform provided
• Opportunities to develop within the Company
• 28 days holiday inclusive of bank holidays per annum (pro-rata)
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.