Administrator

NHS Professionals; Wokingham; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 365 support

Bank shifts portal

Training and development opportunities

Holiday allowance

Stakeholder pension scheme

Job summary

NHS Professionals is seeking an Administrator to support the Wokingham Community Mental Health Service in Berkshire. The role covers front-desk duties, data entry and coordinating meetings to keep services running smoothly.

You will manage diaries, prepare confidential documents, and assist Service Managers with secretarial tasks while maintaining effective communication across the team.

Qualifications

• Experience of using digital transcribing solutions.
• Experience using Office programs including Excel, Word and Outlook.
• Ability to liaise with professionals at all levels and across teams.

Responsibilities

• Provide initial reception point for callers/visitors and cover reception.
• Maintain efficient office procedures and relationships across the service.
• Plan and arrange meetings, book rooms, organise refreshments as needed.
• Attend meetings, take minutes and distribute information promptly.
• Maintain electronic and paper filing systems to ensure smooth service delivery.
• Record data accurately on electronic systems and prepare confidential documents.
• Provide diary management and secretarial support to Service Managers.
• Collect, process and present service data for management information.
• Manage communications within the service and handle telephone queries.
• Organise outgoing mail and distribute incoming mail to relevant staff.

Skills

Office software (Excel/Word/Outlook)

Data entry

Diary management

Communication with diverse Stakehldrs

Administrative support

Tools

Digital transcribing solutions

Job description

Job Title: Administrator

Location: Resource House, 20 Denmark Street, Wokingham, Berkshire, RG40 2BB

Hours: 37.5 hours per week Monday – Friday 9.00am – 5.00pm

Trust: Berkshire Healthcare NHS Foundation Trust

Role type: Temporary for 2 months with possibility of extension

Job Purpose

The postholder will work as a member of Wokingham Community Mental Health Service, coordinating and providing administrative support to a designated operational team, including collating and inputting data.The postholder will ensure good communications are maintained across the service, being the first point of contact for the service

Duties & responsibilities

• Providing the initial point of contact to callers/visitors to the CMHS, ensuring that reception services are covered and are sensitive to the diverse needs of the service users.
• To be the central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures.
• Assist with planning and arranging meetings and events which may be internal or external to the service, ensuring all necessary arrangements are made, such as room bookings, refreshments, etc
• Attend designated meetings where the information may be complex and sensitive, taking and transcribing minutes. Distribute information prior to and after meetings in a timely way.
• Maintain all office systems, both electronic and hard copy, across the service, ensuring that services run smoothly through having well planned and organised administrative systems and processes in place.
• Assist in the efficient and accurate recording of data on all electronic systems
• Type confidential correspondence, reports and other documentation to a high standard within agreed timescales.
• Provide dedicated secretarial support to Service Managers, as required, including diary management.
• Assist in the collection, processing and presentation of data received for management and service information.
• Maintain effective communication across the service, including procedures for answering telephones and taking messages. Report any faults with telephone equipment to relevant parties and monitor until any issues are resolved.
• Organise all outgoing mail, ensuring mail is ready for collection as given times. Sort and distribute incoming mail.
• Manage the distribution of service user and staff communications and information across the service as required

You’ll learn the following whilst working at the trust

• An in depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience

• Experience of using digital transcribing solutions
• Experience of using Office computer programs including Excel, Word and Outlook
• Ability to liaise with all professionals and levels in a confident and effective manner
• Ability to deal with the public in a polite and effective manner
• Ability to manage and prioritise own workload
• Organisational skills/managing diary systems and tracking information

As a member of NHS Professionals, you have fantastic benefits

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Disclaimer

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