Waiter

Covent Garden Hotel - Food and Beverage; Greater London; Presencial; GBP 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health cash plan

Complimentary meals on shift

Discounted cinema tickets

Gym membership

Travel / Retail discounts

Referral bonus scheme

Flexible scheduling

Enhanced holiday allowance

Season ticket loan

Ongoing training & English lessons

Social events & fitness sessions

Descripción de la vacante

Covent Garden Hotel - Food and Beverage in London is seeking a Waiter to join our high-standard team. You will greet guests, take orders, deliver food and beverages, and ensure a seamless dining experience for every guest you serve.

We value prior hospitality experience, attention to detail, a passion for food and drinks, strong organisational and communication skills, and a collaborative mindset. Enjoy a competitive salary plus service charge and venue-specific benefits as part of our team.

Formación

• Previous hospitality experience in a high-standard establishment.
• Keen eye for detail and commitment to high standards.
• Extensive knowledge and passion for food and beverages.
• Strong organisational and communication skills.
• Ability to work well within a team and support colleagues.
• Genuine passion for hospitality and outstanding customer service.

Responsabilidades

• Interacting with guests to ensure an exceptional dining experience.
• Taking orders and making informed recommendations.
• Delivering food and beverages in a timely manner.
• Processing payments accurately and efficiently.
• Addressing and fulfilling guests' requests promptly and professionally.

Conocimientos

Hospitality experience

Attention to detail

Food & beverage knowledge

Organisational skills

Team player

Customer service

Descripción del empleo

Are youpassionate about hospitality and looking for an exciting opportunity to advanceyour career? Firmdale Hotels, renowned for its award-winning luxury boutiquehotels, is seeking enthusiastic and dedicated individuals to join our vibrantteam at the Covent Garden Hotel.

FirmdaleHotels is a collection of unique and stylish boutique hotels located in some ofthe most vibrant areas of London and New York. Our properties are known fortheir distinctive design, exceptional service, and warm, welcoming atmosphere.We pride ourselves on providing our guests with unforgettable experiences andpersonalised service.

As a Waiter atthe Covent Garden Hotel, you will be a vital part of our guests' diningexperience. We are looking for someone who thrives in a fast-paced environmentand can handle multiple tables with grace and efficiency.

Responsibilities:

• Interactingwith guests to ensure they have an exceptional dining experience
• Takingorders and making informed recommendations
• Deliveringfood and beverages in a timely manner
• Processingpayments accurately and efficiently
• Addressingand fulfilling guests' requests promptly and professionally

What you Need:

• Previousexperience in a similar role within a high-standard establishment
• A keeneye for detail and a commitment to maintaining high standards
• Extensiveknowledge and passion for food and beverages
• Strongorganisational and communication skills
• Theability to work well within a team and support your colleagues
• A genuinepassion for hospitality and providing outstanding customer service

What We Offer:

• We offer a competitive salary plus service charge andbenefits to be discussed at venue
• Access to Stream our financial wellbeing app. Stream youraccrued earnings before pay day, benefit from everyday savings and real timefinancial coaching.
• Health cash plan(including contributions towardsdental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel,retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discountedpersonal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fullyfunded English lessons
• Regular social events, team activities, and fitnesssessions
• Benefits like cycle to work scheme and annual long serviceawards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spadiscounts, and product perks
• And much more!!

About Us

Set on historic Monmouth Street, in one of London's most loved and livelyneighbourhoods, Covent Garden Hotel sits at the heart of the city's theatredistrict. With the Royal Opera House, Covent Garden Piazza and Neal's Yard allclose by, and independent boutiques, cafés and bars lining the surroundingstreets, it's a location that buzzes with energy and creativity.

At Covent Garden Hotel, each room is individually designed by Kit Kemp withher characteristic flair, reflecting the spirit of the neighbourhood. To workhere is to be part of a team that brings energy, commitment and pride toeverything they do, delivering warm and memorable guest experiences in one ofLondon's most vibrant addresses.

You'll be joining a team whose Awards and Accolades speak for themselves:

• Sunday Times Best Places to Work 2024, 2025 & 2026
• Two Michelin Keys, 2024, 2025
• Readers' Choice Awards, Condé Nast Traveller, 2025
• Best Hotels in London, British Vogue, 2024

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels was founded in London, in 1985 by husband and wife team, Timand Kit Kemp. Today, Firmdale has grown to include hotels and privateresidences across London and New York as well restaurants, bars, spas, anonline shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed toan inclusive workplace. Please let us know if you need adjustments during therecruitment process.

In line with the Asylum and Immigration Act 1996, we do require allapplicants to have the eligibility to live and work in the United Kingdom.Documentation will be required at interview stage.