Waiter

Aluminiosteverga; Greater London; Hybrid; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Complimentary meals on shift

Flexible scheduling

Health cashplan

Cinema discounts

Travel discounts

Wagestream access

Uniform and dry cleaning

Job summary

Firmdale Hotels is seeking a Waiter at the Covent Garden Hotel in London. You will be an essential part of a vibrant dining team, delivering food and beverages, taking orders, and ensuring guests have an exceptional dining experience in a fast-paced environment.

The role offers a competitive hourly rate and perks including health plans, Wagestream access, and staff discounts. Join a renowned hospitality group known for award-winning service.

Qualifications

• Previous experience in a similar role within a high-standard establishment
• Keen eye for detail and commitment to high standards
• Extensive knowledge and passion for food and beverages
• Strong organisational and communication skills
• Ability to work well within a team and support colleagues

Responsibilities

• Interacting with guests to ensure an exceptional dining experience
• Taking orders and making informed recommendations
• Delivering food and beverages in a timely manner
• Processing payments accurately and efficiently
• Addressing and fulfilling guests' requests promptly and professionally

Skills

Guest service

Multitasking

Teamwork

Communication

Job description

Are youpassionate about hospitality and looking for an exciting opportunity to advanceyour career? Firmdale Hotels, renowned for its award-winning luxury boutiquehotels, is seeking enthusiastic and dedicated individuals to join our vibrantteam at the Covent Garden Hotel.

FirmdaleHotels is a collection of unique and stylish boutique hotels located in some ofthe most vibrant areas of London and New York. Our properties are known fortheir distinctive design, exceptional service, and warm, welcoming atmosphere.We pride ourselves on providing our guests with unforgettable experiences andpersonalised service.

As a Waiter atthe Covent Garden Hotel, you will be a vital part of our guests' diningexperience. We are looking for someone who thrives in a fast-paced environmentand can handle multiple tables with grace and efficiency.

Responsibilities:

• Interactingwith guests to ensure they have an exceptional dining experience
• Takingorders and making informed recommendations
• Deliveringfood and beverages in a timely manner
• Processingpayments accurately and efficiently
• Addressingand fulfilling guests' requests promptly and professionally

What you Need:

• Previousexperience in a similar role within a high-standard establishment
• A keeneye for detail and a commitment to maintaining high standards
• Extensiveknowledge and passion for food and beverages
• Strongorganisational and communication skills
• Theability to work well within a team and support your colleagues
• A genuinepassion for hospitality and providing outstanding customer service

WhatWe Offer:

• Competitive hourly rate of £16.00- £18.00 inclusive of service charge.
• Access to Wagestream ourfinancial wellbeing app. Stream your accrued earnings before pay day,benefit from everyday savings and real time financial coaching.
• Health cashplan(including contributions towards dental, optical, alternativeand complementary therapies)
• Discounted cinema tickets,gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme forrecommending top talent
• Flexible scheduling withoutsplit shifts
• Dry cleaning service forwork attire and discounted personal dry cleaning
• Enhanced holiday allowancebased on length of service
• Season ticket loan forconvenient commuting
• Ongoing training,professional development, and fully funded English lessons
• Regular social events, teamactivities, and fitness sessions
• Benefits like cycle to workscheme and annual long service awards
• Exclusive discounts atDesign Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winninggroup of 11 luxury hotels and 10 bars and restaurants in London and New York.World renowned for their unique interiors and exceptional service, the hotelsare trailblazers in hospitality and design.

We are delighted to have been recognised by thehospitalityand travel industries for the great work our teams haveachieved. To name a few of our recent awards and accolades:

• Proud winners ofThe Times Best Places to Work for both 2024 and 2025
• The Kings Award for Enterprise 2024 foroutstanding contribution to International Trade
• Manager of the Year – Helle Jensen –Cateys 2024
• Food & Beverage Manager of theYear - Pedro Paulo - Hotel Cateys 2024
• Hotel Chef of the Year Finalist - JamieAtkinson - Hotel Cateys 2024
• Haymarket Hotel & The Soho Hotel –One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
• Covent Garden Hotel – One AA Rosette forCulinary Excellence 2025
• Dorset Square Hotel – AA Breakfast Award2025
• Charlotte Street Hotel, The Soho Hotel,Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
• Ham Yard Hotel - two AA Rosettes forCulinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AABreakfast Award
• Dorset Square Hotel – One AA Rosette forCulinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel &Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and WarrenStreet - Michelin keys
• Number Sixteen - Best Boutique Hotels inLondon, The Times, 2024.

If you arepassionate about hospitality and delivering exceptional guest experiences, wewould love to hear from you. Join Firmdale Hotels and be part of somethingextraordinary.

Firmdale Hotelswelcomes applicants from all backgrounds and is committed to an inclusiveworkplace. Please let us know if you need adjustments during the recruitmentprocess.

In line with the Asylum andImmigration Act 1996, we do require all applicants to have the eligibility tolive and work in the United Kingdom. Documentation will be required atinterview stage.