VOR Administrator (Vehicle Off Road)

Pertemps Birmingham Industrial; Marston Green; On-site; GBP 15,000 - 21,000; Full time

Job summary

Pertemps Birmingham Industrial in Marston Green is seeking a highly organised VOR Administrator to support fleet and transport operations on a full-time temporary contract. You will manage the VOR tracker, coordinate repairs, and liaise with drivers, garages and fleet managers to reduce downtime, while maintaining accurate records and providing timely updates.

You will monitor downtime, chase delays, and ensure replacements are arranged as needed.

Qualifications

• Prior experience in fleet administration or transport operations is desirable.
• Strong organisational and communication skills with the ability to prioritise.
• Excellent attention to detail and data-entry accuracy.
• Proficiency with Microsoft Excel and Outlook for records and reporting.
• Ability to manage multiple tasks in a busy environment.
• Proactive approach to reducing vehicle downtime.

Responsibilities

• Manage VOR cases and maintain the VOR tracker and fleet systems.
• Monitor vehicle downtime due to breakdowns, defects, or maintenance.
• Coordinate repairs with garages, workshops, suppliers, and fleet managers.
• Follow up on outstanding work and chase delays to minimise downtime.
• Provide regular status updates and estimated return-to-service dates.
• Arrange replacement vehicles to maintain operations.
• Maintain detailed records of repairs, costs, and vehicle availability.
• Prepare daily and weekly VOR reports for management.
• Escalate urgent issues to relevant teams.
• Ensure vehicles are returned to service only after repairs and safety checks.

Skills

Fleet administration

Transport operations

Vehicle maintenance administration

Attention to detail

Data-entry

Multitasking

Problem-solving

Tools

Microsoft Excel

Outlook

Job description

Based at Marston Green, this VOR Administrator (Vehicle Off Road) post supports fleet and transport operations. Working full time on a temporary, ongoing contract, the successful candidate earns £13 hourly. Core duties involve tracking vehicles withdrawn from service, arranging repairs with garages and suppliers, and liaising with drivers plus fleet managers to reduce downtime. Strong organisation, clear communication and confident IT use are essential, alongside the ability to prioritise several tasks at once. Previous administrative experience within transport or a similar setting would prove beneficial. The position suits somebody methodical who remains calm under pressure and takes genuine pride in keeping things moving.

Job Title: VOR Administrator (Vehicle Off Road) Department: Fleet / Transport Operations Location: Marston Green Pay Rate: £13 per hour Job Type: Full-time Contract Type: Temporary, ongoing

About the Role

Are you highly organised, proactive, and skilled at keeping things running smoothly? We are looking for a motivated VOR Administrator to join our Fleet / Transport Operations team in Marston Green. In this role, you will play a key part in minimising vehicle downtime and ensuring our fleet operates as efficiently as possible. You will coordinate vehicle repairs, monitor vehicles that are off the road, and work closely with drivers, garages, suppliers, and fleet managers to keep operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and have excellent administrative skills, this could be the perfect opportunity for you!

Key Responsibilities

• Manage VOR cases: Maintain and update the VOR tracker and fleet management systems.
• Monitor vehicle downtime: Track vehicles off the road due to breakdowns, defects, accidents, or maintenance issues.
• Coordinate repairs: Liaise with garages, workshops, suppliers, and fleet managers to obtain regular repair updates.
• Follow up on outstanding work: Monitor repair progress and chase delays to minimise vehicle downtime.
• Communicate effectively: Provide regular updates on vehicle status and estimated return-to-service dates.
• Arrange replacement vehicles: Help maintain operational continuity when vehicles are unavailable.
• Maintain accurate records: Keep detailed records of repairs, maintenance, costs, and vehicle availability.
• Prepare reports: Produce daily and weekly VOR reports for management.
• Escalate urgent issues: Ensure delays and critical problems are promptly raised with the relevant teams.
• Support vehicle safety: Ensure vehicles are returned to service only after the necessary repairs and safety checks have been completed.

What We’re Looking For

• Previous experience in fleet administration, transport operations, or vehicle maintenance administration is desirable.
• Strong organisational, communication, and problem-solving skills.
• Excellent attention to detail and accurate data-entry skills.
• Good working knowledge of Microsoft Excel and Outlook.
• The ability to manage multiple tasks and prioritise urgent requests effectively.
• A proactive approach to reducing vehicle downtime.
• The ability to work efficiently in a busy, fast-paced environment.