VOR Administrator (Vehicle Off Road)

Confidential; Coleshill Heath; On-site; GBP 17,000 - 21,000; Full time

Job summary

Confidential is seeking a VOR Administrator to join the Fleet / Transport Operations team in Marston Green. This full-time, temporary role focuses on minimizing vehicle downtime by coordinating repairs, monitoring off-road vehicles, and communicating with drivers, garages, and fleet managers.

You will maintain VOR records, generate daily/weekly reports, and ensure timely updates on vehicle status and return-to-service dates while contributing to safe, efficient fleet operations.

Qualifications

• Previous experience in fleet administration, transport operations, or vehicle maintenance administration is desirable.
• Strong organisational, communication, and problem-solving skills.
• Excellent attention to detail and accurate data-entry skills.
• Good working knowledge of Microsoft Excel and Outlook.
• The ability to manage multiple tasks and prioritise urgent requests.

Responsibilities

• Manage VOR cases: Maintain and update the VOR tracker and fleet management systems.
• Monitor vehicle downtime: Track vehicles off the road due to breakdowns, defects, accidents, or maintenance issues.
• Coordinate repairs: Liaise with garages, workshops, suppliers, and fleet managers to obtain regular repair updates.
• Follow up on outstanding work: Monitor repair progress and chase delays to minimise vehicle downtime.
• Communicate effectively: Provide regular updates on vehicle status and estimated return-to-service dates.
• Arrange replacement vehicles: Help maintain operational continuity when vehicles are unavailable.
• Maintain accurate records: Keep detailed records of repairs, maintenance, costs, and vehicle availability.
• Prepare reports: Produce daily and weekly VOR reports for management.
• Escalate urgent issues: Ensure delays and critical problems are promptly raised with the relevant teams.
• Support vehicle safety: Ensure vehicles are returned to service only after the necessary repairs and safety checks have been completed.

Skills

Organisational skills

Communication skills

Problem-solving

Attention to detail

Data entry

Multitasking

MS Excel

MS Outlook

Tools

Microsoft Excel

Outlook

Job description

Job Title: VOR Administrator (Vehicle Off Road)

Department: Fleet / Transport Operations

Location: Marston Green

Pay Rate: 13 per hour

Job Type: Full-time

Contract Type: Temporary, ongoing

About the Role

Are you highly organised, proactive, and skilled at keeping things running smoothly? We are looking for a motivated VOR Administrator to join our Fleet / Transport Operations team in Marston Green. In this role, you will play a key part in minimising vehicle downtime and ensuring our fleet operates as efficiently as possible. You will coordinate vehicle repairs, monitor vehicles that are off the road, and work closely with drivers, garages, suppliers, and fleet managers to keep operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and have excellent administrative skills, this could be the perfect opportunity for you!

Key Responsibilities

• Manage VOR cases: Maintain and update the VOR tracker and fleet management systems.
• Monitor vehicle downtime: Track vehicles off the road due to breakdowns, defects, accidents, or maintenance issues.
• Coordinate repairs: Liaise with garages, workshops, suppliers, and fleet managers to obtain regular repair updates.
• Follow up on outstanding work: Monitor repair progress and chase delays to minimise vehicle downtime.
• Communicate effectively: Provide regular updates on vehicle status and estimated return-to-service dates.
• Arrange replacement vehicles: Help maintain operational continuity when vehicles are unavailable.
• Maintain accurate records: Keep detailed records of repairs, maintenance, costs, and vehicle availability.
• Prepare reports: Produce daily and weekly VOR reports for management.
• Escalate urgent issues: Ensure delays and critical problems are promptly raised with the relevant teams.
• Support vehicle safety: Ensure vehicles are returned to service only after the necessary repairs and safety checks have been completed.

What We're Looking For

• Previous experience in fleet administration, transport operations, or vehicle maintenance administration is desirable.
• Strong organisational, communication, and problem-solving skills.
• Excellent attention to detail and accurate data-entry skills.
• Good working knowledge of Microsoft Excel and Outlook.
• The ability to manage multiple tasks and prioritise urgent requests effectively.
• A proactive approach to reducing vehicle downtime.
• The ability to work efficiently in a busy, fast-paced environment.