VOR Administrator (Vehicle Off Road)

Pertemps; Birmingham; On-site; GBP 17,000 - 21,000; Full time

Job summary

Pertemps in Marston Green is seeking a proactive VOR Administrator to join our Fleet / Transport Operations team. You will coordinate vehicle repairs, monitor off-road vehicles, and work closely with drivers, garages, suppliers and fleet managers to minimise downtime and keep operations running smoothly.

This full-time temporary role values strong admin skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Experience in fleet administration or vehicle maintenance administration.
• Strong organisational and communication skills.
• Attention to detail and accurate data entry.
• Proficiency with Microsoft Excel and Outlook.
• Ability to multitask and prioritise urgent requests.

Responsibilities

• Manage VOR cases and update tracker.
• Monitor downtime due to breakdowns and maintenance.
• Coordinate repairs with garages and suppliers.
• Follow up on outstanding work to minimise downtime.
• Provide regular updates on vehicle status and return dates.
• Arrange replacement vehicles as needed.
• Maintain records of repairs, maintenance, and costs.
• Produce daily and weekly VOR reports.
• Escalate urgent issues to relevant teams.
• Support safety by ensuring repairs and checks are completed before return.

Skills

Organisational skills

Communication skills

Problem-solving

Attention to detail

Excel

Outlook

Task management

Tools

Microsoft Excel

Microsoft Outlook

Job description

Job Title: VOR Administrator (Vehicle Off Road)

Department: Fleet / Transport Operations

Location: Marston Green

Pay Rate: £13 per hour

Job Type: Full-time

Contract Type: Temporary, ongoing

About the Role

Are you highly organised, proactive, and skilled at keeping things running smoothly? We are looking for a motivated VOR Administrator to join our Fleet / Transport Operations team in Marston Green. In this role, you will play a key part in minimising vehicle downtime and ensuring our fleet operates as efficiently as possible. You will coordinate vehicle repairs, monitor vehicles that are off the road, and work closely with drivers, garages, suppliers, and fleet managers to keep operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and have excellent administrative skills, this could be the perfect opportunity for you!

Key Responsibilities

• Manage VOR cases: Maintain and update the VOR tracker and fleet management systems.
• Monitor vehicle downtime: Track vehicles off the road due to breakdowns, defects, accidents, or maintenance issues.
• Coordinate repairs: Liaise with garages, workshops, suppliers, and fleet managers to obtain regular repair updates.
• Follow up on outstanding work: Monitor repair progress and chase delays to minimise vehicle downtime.
• Communicate effectively: Provide regular updates on vehicle status and estimated return-to-service dates.
• Arrange replacement vehicles: Help maintain operational continuity when vehicles are unavailable.
• Maintain accurate records: Keep detailed records of repairs, maintenance, costs, and vehicle availability.
• Prepare reports: Produce daily and weekly VOR reports for management.
• Escalate urgent issues: Ensure delays and critical problems are promptly raised with the relevant teams.
• Support vehicle safety: Ensure vehicles are returned to service only after the necessary repairs and safety checks have been completed.

What We're Looking For

• Previous experience in fleet administration, transport operations, or vehicle maintenance administration is desirable.
• Strong organisational, communication, and problem-solving skills.
• Excellent attention to detail and accurate data-entry skills.
• Good working knowledge of Microsoft Excel and Outlook.
• The ability to manage multiple tasks and prioritise urgent requests effectively.
• A proactive approach to reducing vehicle downtime.
• The ability to work efficiently in a busy, fast-paced environment.