Fleet VOR Coordinator – Minimise Downtime

Confidential; Coleshill Heath; On-site; GBP 17,000 - 21,000; Full time

Job summary

Confidential is seeking a VOR Administrator to join the Fleet / Transport Operations team in Marston Green. This full-time, temporary role focuses on minimizing vehicle downtime by coordinating repairs, monitoring off-road vehicles, and communicating with drivers, garages, and fleet managers.

You will maintain VOR records, generate daily/weekly reports, and ensure timely updates on vehicle status and return-to-service dates while contributing to safe, efficient fleet operations.

Qualifications

• Previous experience in fleet administration, transport operations, or vehicle maintenance administration is desirable.
• Strong organisational, communication, and problem-solving skills.
• Excellent attention to detail and accurate data-entry skills.
• Good working knowledge of Microsoft Excel and Outlook.
• The ability to manage multiple tasks and prioritise urgent requests.

Responsibilities

• Manage VOR cases: Maintain and update the VOR tracker and fleet management systems.
• Monitor vehicle downtime: Track vehicles off the road due to breakdowns, defects, accidents, or maintenance issues.
• Coordinate repairs: Liaise with garages, workshops, suppliers, and fleet managers to obtain regular repair updates.
• Follow up on outstanding work: Monitor repair progress and chase delays to minimise vehicle downtime.
• Communicate effectively: Provide regular updates on vehicle status and estimated return-to-service dates.
• Arrange replacement vehicles: Help maintain operational continuity when vehicles are unavailable.
• Maintain accurate records: Keep detailed records of repairs, maintenance, costs, and vehicle availability.
• Prepare reports: Produce daily and weekly VOR reports for management.
• Escalate urgent issues: Ensure delays and critical problems are promptly raised with the relevant teams.
• Support vehicle safety: Ensure vehicles are returned to service only after the necessary repairs and safety checks have been completed.

Skills

Organisational skills

Communication skills

Problem-solving

Attention to detail

Data entry

Multitasking

MS Excel

MS Outlook

Tools

Microsoft Excel

Outlook

Job description

Confidential is seeking a VOR Administrator to join the Fleet / Transport Operations team in Marston Green. This full-time, temporary role focuses on minimizing vehicle downtime by coordinating repairs, monitoring off-road vehicles, and communicating with drivers, garages, and fleet managers.

You will maintain VOR records, generate daily/weekly reports, and ensure timely updates on vehicle status and return-to-service dates while contributing to safe, efficient fleet operations.