Volunteer - Telefriender/Befriender

CARING FOR COMMUNITIES AND PEOPLE; Bamfurlong; On-site; GBP 10,000 - 40,000; Full time

Job summary

A charitable organization is seeking Volunteer Befrienders to offer companionship and social support to those feeling lonely. This flexible role involves phone calls, home visits, or casual meet-ups to brighten someone's day. No prior experience is required, just a kind disposition and good listening skills. The position is permanent and full-time with out-of-pocket expenses covered.

Qualifications

• No experience necessary, just a willingness to help.
• Availability on weekdays and weekends required.
• Friendly and patient nature with a desire to connect with others.

Responsibilities

• Provide companionship and social support to lonely individuals.
• Conduct phone calls or home visits.
• Meet individuals for casual conversations.

Skills

Strong listening skills

Ability to build relationships

Empathy and compassion

Job description

Volunteer - Telefriender/Befriender

Employer
CARING FOR COMMUNITIES AND PEOPLE

Location
Gloucestershire Airport

Salary
Out of pocket expenses can be covered by CCP.

Closing date
25 Oct 2025

Contract
Permanent

Hours
Full time

Sector
Housing & development

Job Details

Do you have a strong listening ear, and a desire to help others?

Are you a friendly and compassionate person who loves to chat and connect with others? Could you spare an hour or two each week to brighten someone's day?

We are looking for Volunteer Befrienders to provide companionship and social support to those who may be feeling lonely or isolated. This role is flexible, and can involve phone calls, home visits, or meeting for a coffee and a chat.

We're looking for volunteers with a kind and patient nature, good listening skills, and the ability to build and maintain positive relationships. No experience is necessary - just a willingness to help!

If you are an empathetic and compassionate person, who can adopt a non-judgemental approach, with availability on weekdays and weekends, then click 'apply' now!

• We place the safety of our Clients, Staff, Students and Volunteers first:
• CCP uses Safer Recruitment practices to onboard volunteers. This means we require an application form to be completed, interview, induction training and Enhanced DBS/references.

What we hear from the volunteers:

• We as a Charity
• CCP was originally founded in 1989 by a local businessman in response to the growing number of homeless young people in Cheltenham. Recognising that people as young as 16 were sleeping rough around town after having thrown out of their family home, he purchased a building and opened a 10-bed hostel.
• We have grown a lot since then and now aim to transform the lives of children, young people, families, and vulnerable adults by preventing homelessness, strengthening families and promoting independence. With a head office in Cheltenham, we currently employ over 250 staff, backed up by a team of over 150 volunteers, delivering services and projects in Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, and Dorset.
• Together WE can make a difference
• #WeAreCCP

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.

Please review the attached role profile for further insights.

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