Void Coordinator

Touchstone Group Ltd; Bath; Hybrid; GBP 23,000 - 27,000; Full time

Job summary

Places for People, Bath-based landlord, is recruiting a Void Coordinator on a fixed-term contract to February 2027. Reporting to the Operations Manager, you will proactively manage a portfolio of properties let and ensure compliance with client, company and statutory requirements.

You will liaise with staff, process paperwork and update systems accurately; after initial training (2-4 weeks) the role offers hybrid working (3 days at home) with on-site work in Bath.

Qualifications

• Previous similar role experience
• Experience conducting administrative tasks
• Familiarity with MS Word and Excel

Responsibilities

• Proactively manage a portfolio of properties to be marketed for let and ensure compliance with client, company and statutory requirements
• Monitor properties, review strategies and update the system accordingly
• Liaise with other staff, raise and process paperwork, update systems accurately

Skills

Receptionist/front of house experience

Administrative tasks experience

MS Word

MS Excel

Attention to detail

Excellent communication skills

Tools

MS Word

MS Excel

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.

So, what are you waiting for? Join a Community that cares about you!

More about the team

The Role is Fixed Term until February 2027

We are looking to recruit a Void Coordinator. Reporting to the Operations Manager, this is a great opportunity to join a growing area of the business.

This role is based on site at Touchstone Bath. The working hours are Monday to Thursday 9am – 5.30 and Friday 9am – 5pm. After an initial period of training (2-4 weeks), this role offers hybrid working (3 days at home).

More About Your Role

You will have to proactively manage a portfolio of properties which are to be marketed for let, ensuring that client, company and statutory requirements are always met. You will monitor all your properties closely, review strategies and make recommendations when needed whilst updating the system accordingly.

You will liaise with other staff, raise and process all associated paperwork and update systems accurately to reflect true performance.

For more information please download our job profile available on our website.

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.

More about you

The ideal candidate will have previously worked in a similar role.Experience conducting administrative tasks and familiarity with MS packages such as MS Word and Excel are required.

Experience & Skills

• Experience working in a similar role (Receptionist, Front of House etc)
• Experience conductingadministrative tasks,
• Familiarity working with MS packages such as Excel,
• Strong attention to detail,
• Excellentcommunication skills.

The benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Training anddevelopment
• Extra perks including huge discounts and offers from shops, cinemas and much more

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [e-mail].

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities