Housing and Wellbeing Coordinator

Places for People Living Plus; Sheffield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension with matched contributions up 

35 days annual leave

Cashback plan for healthcare costs

2% bonus scheme

Training and development

Employee discounts

Job summary

Places for People Living Plus is seeking a community-focused role to engage residents, promote safe and secure independent living, and provide advice on rent and service charges. You will collaborate with the income recovery team to reduce rent arrears and assist with compliance, with local travel required to cover geographical areas.

The role emphasises wellbeing in Retirement/Extra Care living, strong communication skills, and the ability to work both in teams and independently while adhering

Qualifications

• Experience/knowledge of housing management and wellbeing of Retirement/Extra Care living services.
• Good computer skills with Microsoft Word, Excel and PowerPoint.

Responsibilities

• Engage with residents to promote safe, independent living.
• Provide advice on rent and service charges; assist with benefits claims.
• Support customers with their financial needs; coordinate with income recovery to reduce rent arrears.
• Assist with compliance and safeguarding.
• Travel within local geographical areas as required.

Skills

Housing management

Wellbeing

Tools

Microsoft Office

Job description

So, what are you waiting for? Join a Community that cares about you!

More about your role

You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. You will be assisting in compliance.

Travel within local geographical areas will be required.

This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring service.

For more information, please download our job profile available on our website.

More about you

It is essential that you have experience/knowledge of housing management andwellbeing of Retirement/Extra Care living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint.

Effective communication skills both written and verbal, with the ability to build great relationships with customers, partners and colleagues is required. It is important that you have a good mix of ‘team player' attributes but also the ability to work effectively using your own initiative; as there will, be an element of lone working. You will also have an awareness of Health & Safety.

The ideal applicant will have experience of all aspects of housing management including manging anti-social behaviour and challenging situations.

A driving license and own car for business use is preferred for this role.

Commitment to Trauma Informed Practice

At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practising empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email].

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Job Overview

ID:

2695363

Date Posted:

Posted 1 day ago

Expiration Date:

19/09/2026

Location:

Sheffield

Competitive

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