Voice & Networking Engineer – Hybrid (CUCM & SIP)

Adecco; Gloucester; On-site; GBP 36,000 - 47,000; Full time

Benefits offered by this job

Hybrid working options

Pension contribution matching

Employee discounts

Wellbeing support

Gym membership

Job summary

Gloucestershire Police in Quedgeley, Gloucester is seeking a Voice/Networking Engineer to join the ICT team. The role requires substantial experience in voice systems and networking, with responsibility for configuring, installing, and maintaining voice and data networks.

The successful candidate will work on 37 hours per week with on-call duties, and must meet security vetting requirements. The position offers hybrid working options and a competitive salary range (£35,772–£47,046 per annum).

Qualifications

• Experience with Cisco CUCM, UCCE, MS Teams, SIP and voice networking.
• Broader networking expertise including Solarwinds and LAN/WAN.
• Knowledge of Cisco LAN/WAN, firewalls (Cisco, Checkpoint, Palo Alto), Cisco ISE, MAB 802.1x, and Cisco Wi‑Fi is desirable.

Responsibilities

• Perform routine configuration, installation, and reconfiguration of hardware and software per standards.
• Utilise network management tools to diagnose and resolve issues within SLAs.
• Plan, install, upgrade, and maintain LAN/WAN for data, voice, text or image communication.
• Conduct surveys to determine network connection requirements.
• Provide first-level help desk support and escalate when needed.
• Carry out backups and restore data using standard procedures.
• Generate reports on network load and performance.
• Maintain records of all hardware/software changes for configuration management.
• Address malfunctions by coordinating with colleagues and external resources.
• Participate in 24-hour on-call and out-of-hours rotas (one week in four).

Skills

Cisco CUCM

UCCE

MS Teams

SIP

Voice networking

Solarwinds

LAN/WAN

Tools

Cisco LAN/WAN

Firewalls (Cisco)

Check Point

Palo Alto

Cisco ISE

MAB 802.1x

Cisco Wi-Fi

Job description

Gloucestershire Police in Quedgeley, Gloucester is seeking a Voice/Networking Engineer to join the ICT team. The role requires substantial experience in voice systems and networking, with responsibility for configuring, installing, and maintaining voice and data networks.

The successful candidate will work on 37 hours per week with on-call duties, and must meet security vetting requirements. The position offers hybrid working options and a competitive salary range (£35,772–£47,046 per annum).