Voice & Network Engineer (Hybrid) — Excellent Benefits

Computerworld Personnel Ltd; Portishead; Hybrid; GBP 40,000 - 47,000; Full time

Benefits offered by this job

24 days + bank holiday

Purchase annual leave

Government pension

Flexitime

Wellbeing

Cycle to work scheme

On-site gym

Job summary

Computerworld Personnel Ltd is seeking a Voice & Network Engineer for an established infrastructure team in Gloucester. This hybrid role involves supporting voice and network technologies across a complex environment, focusing on installation, maintenance, and troubleshooting.

The successful candidate will manage critical communications and networking infrastructure, work independently, and collaborate with cross-functional teams to ensure optimal operations.

Qualifications

• Experience supporting both voice and networking environments.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and collaborate effectively.

Responsibilities

• Supporting and maintaining voice and network infrastructure across multiple sites.
• Investigating, diagnosing, and resolving network and telephony issues.
• Installing, configuring, and upgrading network hardware and software.
• Managing system backups and supporting disaster recovery processes.
• Monitoring network performance and producing operational reports.
• Supporting LAN, WAN, SIP, and unified communications environments.
• Working closely with suppliers, stakeholders, and internal teams.
• Participating in an on-call rota for critical services.

Skills

Voice Networking

Cisco CUCM

Cisco UCCE

Microsoft Teams Voice

SIP Telephony

LAN/WAN Technologies

Network monitoring tools

Troubleshooting skills

Job description

Computerworld Personnel Ltd is seeking a Voice & Network Engineer for an established infrastructure team in Gloucester. This hybrid role involves supporting voice and network technologies across a complex environment, focusing on installation, maintenance, and troubleshooting.

The successful candidate will manage critical communications and networking infrastructure, work independently, and collaborate with cross-functional teams to ensure optimal operations.