Voice & Network Engineer

Computerworld Personnel Ltd; Portishead; Hybrid; GBP 40,000 - 47,000; Full time

Benefits offered by this job

24 days + bank holiday

Purchase annual leave

Government pension

Flexitime

Wellbeing

Cycle to work scheme

On-site gym

Job summary

Computerworld Personnel Ltd is seeking a Voice & Network Engineer for an established infrastructure team in Gloucester. This hybrid role involves supporting voice and network technologies across a complex environment, focusing on installation, maintenance, and troubleshooting.

The successful candidate will manage critical communications and networking infrastructure, work independently, and collaborate with cross-functional teams to ensure optimal operations.

Qualifications

• Experience supporting both voice and networking environments.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and collaborate effectively.

Responsibilities

• Supporting and maintaining voice and network infrastructure across multiple sites.
• Investigating, diagnosing, and resolving network and telephony issues.
• Installing, configuring, and upgrading network hardware and software.
• Managing system backups and supporting disaster recovery processes.
• Monitoring network performance and producing operational reports.
• Supporting LAN, WAN, SIP, and unified communications environments.
• Working closely with suppliers, stakeholders, and internal teams.
• Participating in an on-call rota for critical services.

Skills

Voice Networking

Cisco CUCM

Cisco UCCE

Microsoft Teams Voice

SIP Telephony

LAN/WAN Technologies

Network monitoring tools

Troubleshooting skills

Job description

Voice & Network Engineer - Gloucester (hybrid) £40k-£47k + on-call allowance & Excellent Benefits

We’re working with a large, multi-site organisation seeking a Voice & Network Engineer to join an established infrastructure team.

This is a varied role supporting both voice and network technologies across a complex environment. The successful candidate will be involved in the installation, maintenance, troubleshooting, and optimisation of critical communications and networking infrastructure, with a particular focus on voice technologies.

What you’ll be doing as the successful Voice & Network Engineer

• Supporting and maintaining voice and network infrastructure across multiple sites.
• Investigating, diagnosing, and resolving network and telephony issues.
• Installing, configuring, and upgrading network and communications hardware and software.
• Managing system backups and supporting disaster recovery processes.
• Monitoring network performance and producing operational reports.
• Supporting LAN, WAN, SIP and unified communications environments.
• Working closely with suppliers, stakeholders, and internal technology teams to resolve issues and deliver improvements.
• Participating in an on-call rota to support business‑critical services.

What we’re looking for in the Voice & Network Engineer

• Experience supporting both voice and networking environments.
• Cisco CUCM
• Cisco UCCE
• Microsoft Teams Voice
• SIP Telephony
• Voice Networking
• LAN/WAN Technologies
• Experience using network monitoring and management tools.
• Strong troubleshooting and problem‑solving skills.
• Ability to work independently whilst also collaborating effectively with wider technical teams.

Nice to have

• Cisco switching and routing experience.
• Firewall technologies such as Cisco, Palo Alto or Check Point.
• Cisco ISE, 802.1x or MAB authentication.
• Wireless networking experience.

Benefits

• 24 days + bank holiday rising with service
• Purchase up to 10 days annual leave
• Government pension
• Flexitime
• Wellbeing
• Cycle to work scheme
• On-site gym + more!

Code - INDITND

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.