Visitor Welcome Assistant - Part-Time, Flexible Hours

National Trust; Wilmslow; On-site; GBP 4,600 - 5,400; Part time

Benefits offered by this job

Pension up to 10%

Free entry

Season ticket loan

EV car lease

Discounts at partners

Holiday allowance 32 days

Job summary

National Trust is seeking a Service Assistant at Quarry Bank Mill to welcome visitors and assist across multiple areas. You’ll support busy operations by greeting guests, guiding them around the site, and helping with basic enquiries to ensure a smooth, enjoyable visit.

The role emphasizes great service, teamwork, and flexibility, with the chance to learn about the Mill’s history and its programmes for schools and events. Apply through the online assessment process.

Qualifications

• Excellent customer service and guest handling.
• Ability to work as part of a team and on own initiative.
• Well-organised and adaptable; ready to learn new skills.

Responsibilities

• Greeting visitors on arrival and helping them find what they need.
• Restocking shelves in the bookshop and orientating visitors around the Mill and property.
• Talking to visitors, answering questions, and helping ensure they enjoy their day.

Skills

great service

team player

well-organised

adaptable

learn new skills

Job description

National Trust is seeking a Service Assistant at Quarry Bank Mill to welcome visitors and assist across multiple areas. You’ll support busy operations by greeting guests, guiding them around the site, and helping with basic enquiries to ensure a smooth, enjoyable visit.

The role emphasizes great service, teamwork, and flexibility, with the chance to learn about the Mill’s history and its programmes for schools and events. Apply through the online assessment process.