Visitor Experience Assistant: Welcoming Visitors & Events

Bolton Gin Company; Bolton; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Bolton Council is recruiting for a visitor-focused role in Breightmet and Little Lever libraries. You will provide a high quality, responsive service, helping visitors access collections, information and programmes.

You will engage with customers on enquiries and IT support, and contribute to delivering the events programme. The role is permanent with a fixed term element over two years, 37 hours per week, with interviews to be confirmed.

Qualifications

• Good communication and IT skills are needed.
• Friendly, outgoing team players who welcome visitors.

Responsibilities

• Provide a high quality and responsive service for visitors.
• Engage with visitors and help them with enquiries.
• Support visitors to access our services and information.
• Play an active role in delivering the events programme.

Skills

Communication

IT skills

Customer service

Teamwork

Job description

Bolton Council is recruiting for a visitor-focused role in Breightmet and Little Lever libraries. You will provide a high quality, responsive service, helping visitors access collections, information and programmes.

You will engage with customers on enquiries and IT support, and contribute to delivering the events programme. The role is permanent with a fixed term element over two years, 37 hours per week, with interviews to be confirmed.