Visitor Experience & Events Host (Weekend Shifts)

North Yorkshire Council; Skipton; On-site; GBP 1,515,000 - 2,066,000; Full time

Benefits offered by this job

Holiday pay

Pension

Discount schemes

Wellbeing support

Career development

Job summary

North Yorkshire Council’s Skipton Town Hall is seeking friendly front of house staff to welcome visitors, support events and help deliver memorable experiences across museums, galleries, and heritage sites.

You will work flexible hours including evenings and weekends, handle visitor information, box office and bar operations, assist setting up venues, and maintain high standards of safety and cleanliness while contributing to a welcoming atmosphere.

Qualifications

• Experience delivering excellent customer service in busy public spaces.
• Experience handling cash and retail transactions is desirable.
• Ability to assist with events, workshops and private bookings.
• Good communication and teamwork skills are essential.

Responsibilities

• Provide a professional visitor experience, welcoming visitors and giving information about venues, exhibitions and events.
• Process retail and box office sales and assist with ticketing where required.
• Support the delivery of events, performances, workshops and private hire bookings.
• Assist with setting up rooms, seating and equipment for events.
• Assist with bar operations and hospitality services.
• Maintain high standards of cleanliness, presentation and safety across venues.
• Support visitor engagement activities for audiences of all ages.

Skills

Customer service

Retail & box office sales

Event support

Hospitality services

Health & safety awareness

Tools

Box office system

Job description

North Yorkshire Council’s Skipton Town Hall is seeking friendly front of house staff to welcome visitors, support events and help deliver memorable experiences across museums, galleries, and heritage sites.

You will work flexible hours including evenings and weekends, handle visitor information, box office and bar operations, assist setting up venues, and maintain high standards of safety and cleanliness while contributing to a welcoming atmosphere.