Visa Applications Support Specialist – Part-Time Mornings

Love Success; London Borough of Wandsworth; On-site; GBP 18,000 - 25,000; Part time

Job summary

Love Success is seeking a personable Customer Service Representative to support the day-to-day processing of visa applications and renewals at our Wandsworth location. You will be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.

Responsibilities include greeting customers, assisting with completing forms, collecting biometric data and documents, and using our computer-based system to guide workflow while handling

Qualifications

• Proven experience in a customer-facing role.
• Strong communication and interpersonal skills.
• Able to stay calm and professional under pressure.

Responsibilities

• Greeting and assisting customers throughout the visa application process.
• Helping applicants complete and check forms.
• Collecting biometric data and required documentation.
• Following structured administrative and filing procedures.
• Using a computer-based system to guide workflow.
• Handling customer queries and complaints with diplomacy.

Skills

Customer-facing

Communication

Calm under pressure

Teamwork

Organised

Job description

Love Success is seeking a personable Customer Service Representative to support the day-to-day processing of visa applications and renewals at our Wandsworth location. You will be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.

Responsibilities include greeting customers, assisting with completing forms, collecting biometric data and documents, and using our computer-based system to guide workflow while handling