Part-Time Visa Applications Assistant – Nottingham

Love Success PLC; Beeston; On-site; GBP 18,000 - 21,000; Part time

Job summary

Love Success PLC in Nottingham is seeking a personable Customer Service Representative for a part-time 29-hour week role. You will greet applicants, assist with forms, collect biometrics and documents, and support visa renewal processes.

The role runs Monday to Friday with Saturday hours, offering £13.50 per hour plus holiday accrual for an initial 3-month contract. Immediate availability and a valid DBS certificate are essential.

Qualifications

• Experience in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to stay calm and professional under pressure.
• Willingness to adapt in a fast-paced environment.
• Attention to detail and accuracy in processing forms.

Responsibilities

• Greet and assist customers throughout the application process.
• Help applicants complete and check forms.
• Collect biometrics and required documents.
• Follow structured administrative and filing procedures.
• Use a computer-based system to guide workflow.
• Handle customer queries and complaints diplomatically.

Skills

Customer service

Communication skills

Attention to detail

Calm under pressure

Tools

CRM system

Microsoft Office

Job description

Love Success PLC in Nottingham is seeking a personable Customer Service Representative for a part-time 29-hour week role. You will greet applicants, assist with forms, collect biometrics and documents, and support visa renewal processes.

The role runs Monday to Friday with Saturday hours, offering £13.50 per hour plus holiday accrual for an initial 3-month contract. Immediate availability and a valid DBS certificate are essential.