VIP IT Support – On-Site System Admin (12mo)

Tata Consultancy Services; Greater London; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary and pension

Health care and life assurance

Laptop and phone

Access to training resources

Wellness initiatives and sports events

Job summary

A leading technology consulting firm is seeking a VIP Support – System Administrator to provide high-quality IT support to VIP users in the UK. The ideal candidate will have strong experience in executive-level support, excellent troubleshooting skills, and proficiency in Windows OS. You'll be responsible for resolving issues, installing operating systems, and collaborating with third-party vendors. This role offers competitive salary packages, including pension and health care, in a supportive working environment.

Qualifications

• Strong experience in VIP or executive-level IT support.
• Proficiency in Windows OS installation and configuration.
• Hands-on experience with hardware setup (desktops, laptops, monitors).
• Excellent troubleshooting skills for hardware and software issues.
• Strong communication and interpersonal skills for client-facing interactions.
• Experience working with third-party vendors for IT support.
• Knowledge of enterprise applications and remote support tools.

Responsibilities

• Work closely with VIP users and fulfill their IT requirements.
• Coordinate with other technical teams to resolve VIP user issues promptly.
• Install operating systems and images on laptops/desktops.
• Install relevant software on end-user devices.
• Connect monitors and peripherals to desktops at user desks.
• Collaborate with third-party vendors for widespread issue resolution.

Skills

VIP or executive-level IT support

Windows OS installation and configuration

Hardware setup (desktops, laptops, monitors)

Troubleshooting skills

Communication and interpersonal skills

Experience with third-party vendors

Knowledge of enterprise applications

Remote support tools

Job description

A leading technology consulting firm is seeking a VIP Support – System Administrator to provide high-quality IT support to VIP users in the UK. The ideal candidate will have strong experience in executive-level support, excellent troubleshooting skills, and proficiency in Windows OS. You'll be responsible for resolving issues, installing operating systems, and collaborating with third-party vendors. This role offers competitive salary packages, including pension and health care, in a supportive working environment.