Vice President Operations

Confidential Jobs; Boston; On-site; GBP 100,000 - 150,000; Full time

Job summary

A leading transportation services provider in the United Kingdom is seeking a Vice President of Operations to oversee strategic and day-to-day operations. The successful candidate will be responsible for managing multiple transportation business units, ensuring compliance with safety regulations, and driving performance excellence. Candidates should have at least 10 years of management experience in the transportation industry along with strong financial and operational acumen.

Qualifications

• Minimum of ten years in management, preferably in transportation or logistics.
• Five years in senior leadership or multi-unit operations management.
• Demonstrated expertise in P&L management.

Responsibilities

• Lead daily operations across multiple regions and business units.
• Ensure compliance with safety regulations and DOT standards.
• Own and manage P&L, including budget creation and cost control.
• Drive accountability for KPIs including on-time performance.
• Develop retention strategies for a stable workforce.

Skills

Leadership

Operational Excellence

Financial Acumen

Safety Compliance

Team Building

Education

Bachelor’s degree in Business Administration or related field

Master’s degree (MBA, MA, MS) preferred

Job description

The Vice President of Operations is a senior leadership role responsible for overseeing the strategic and day-to-day operations of transportation services across multiple business units. This role ensures that services are delivered safely, efficiently, and on-time, while maintaining a strong focus on operational excellence, financial performance, and customer satisfaction. A key focus of the role is helping our drivers, monitors, and operational leaders succeed in their roles through clear direction, support, and accountability.

Key Responsibilities

• Lead and manage all daily operations across multiple regions and transportation business units through a team of regional directors, general managers, and operations staff.
• Ensure compliance with all safety regulations, DOT standards, and industry best practices to deliver safe and reliable service.
• Provide strategic direction and executional leadership aligned with the organization’s goals, focusing on performance, service quality, and operational scalability.
• Drive accountability for meeting and exceeding key performance indicators (KPIs), including on-time performance, customer service metrics, cost efficiency, and safety benchmarks.
• Own and manage the full P&L for assigned operations, including budget creation, cost control, revenue growth, and margin improvement.
• Partner with Finance and executive leadership to monitor financial performance, conduct variance analysis, and implement corrective actions to meet fiscal goals.
• Champion operational initiatives, new program rollouts, and change management efforts across the field.
• Foster a culture of teamwork, continuous improvement, and operational discipline through strong communication and employee engagement.
• Serve as a liaison between field operations and corporate departments (HR, Safety, Fleet, Compliance, etc.), ensuring alignment and collaboration.
• Develop and implement retention strategies to support a stable, skilled workforce.
• Represent the company at industry conferences, client meetings, and community events as needed.

Qualifications

• Minimum of ten (10) years of progressive management experience, preferably in the transportation, logistics, or mobility services industry.
• Minimum of five (5) years in a senior leadership or multi-unit operations management role.
• Bachelor’s degree in Business Administration, Operations Management, or a related field. Master’s degree (MBA, MA, MS) preferred.
• Demonstrated expertise in managing complex operations with full P&L accountability.
• Deep knowledge of the transportation industry, including regulatory and safety requirements.
• Proven ability to lead through influence, build high-performing teams, and deliver results in a fast-paced environment.