Veterinary Receptionist – Welcoming Front Desk & Growth

IVC Evidensia; Newport; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

6.6 weeks leave incl. birthday off

Pension scheme

Healthcare cash plan

Cycle to Work salary sacrifice

Job summary

inspiring vet care at Tern Vets in North Shropshire is seeking an organised Receptionist to join the team on a full-time fixed-term basis for 6 months. You will welcome clients and their pets, manage appointments, handle enquiries and support both clinical and non-clinical colleagues to ensure a positive client and patient journey.

The role offers a supportive environment, with opportunities to develop in client care and practice operations, including cash handling, diary management and

Qualifications

• Excellent communication skills and a professional, welcoming manner
• Experience in a customer-facing role with a focus on service and attention to detail
• Ability to manage multiple tasks in a busy environment
• Collaborative approach and willingness to support colleagues
• Proactive attitude with openness to feedback and learning

Responsibilities

• Liaising with clients and clinical staff to provide high-level customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products.
• Managing cash and end-of-day banking.
• Maintaining a clean and safe space for clients and their pets.

Job description

inspiring vet care at Tern Vets in North Shropshire is seeking an organised Receptionist to join the team on a full-time fixed-term basis for 6 months. You will welcome clients and their pets, manage appointments, handle enquiries and support both clinical and non-clinical colleagues to ensure a positive client and patient journey.

The role offers a supportive environment, with opportunities to develop in client care and practice operations, including cash handling, diary management and