Veterinary Receptionist - Front Desk & Client Care Pro

Ivc; Evesham; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

6.6 weeks leave

Birthday leave

Healthcare

Pension

Discounted vet care

Job summary

inspiring vet care is seeking a friendly Receptionist for a full-time, fixed-term position at De Montfort Vets in the Worcestershire countryside. You will be the first point of contact, delivering a welcoming and professional experience while managing appointments and client communications.

With 40 hours per week and a mix of early and late shifts including one Saturday in three, you will support a team of vets, nurses, and support staff to ensure excellent patient care and client journeys.

Qualifications

• Experience in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks in a busy setting.

Responsibilities

• Greeting clients.
• Answering phones and handling enquiries.
• Registering clients and making appointments.
• Taking payments and assisting with client communications.
• Supporting clinicians and non-clinical colleagues.

Skills

Customer service

Phone handling

Reception experience

Organisation

Tools

Front desk software

Job description

inspiring vet care is seeking a friendly Receptionist for a full-time, fixed-term position at De Montfort Vets in the Worcestershire countryside. You will be the first point of contact, delivering a welcoming and professional experience while managing appointments and client communications.

With 40 hours per week and a mix of early and late shifts including one Saturday in three, you will support a team of vets, nurses, and support staff to ensure excellent patient care and client journeys.