Veterinary Receptionist - Friendly Front Desk (Part-Time)

Vets for Pets; Bath; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

20% discount across Vet Group

Pension scheme

Holiday allowance

In-house career development

Discounts and cashback schemes

Job summary

Bath Vets for Pets is seeking a friendly Veterinary Receptionist to join our team on a 12-month maternity cover contract. This role is part-time, 16 hours per week, with 1 in 4 Saturdays.

You will be the first point of contact for clients and their pets, handling bookings, payments and general admin, while delivering a welcoming and professional experience. Experience in a veterinary reception is advantageous but not essential; we value someone who is organised, calm and patient, with excellent

Qualifications

• Previous veterinary reception experience is an advantage, but not essential.
• Friendly, approachable and confident in dealing with clients.
• Excellent communication and customer service skills.
• Organised and a strong team player.
• Ability to remain calm in a busy environment.

Responsibilities

• Greet clients and their pets as they arrive.
• Answer telephone calls and respond to enquiries.
• Book and manage appointments.
• Process payments and handle general admin tasks.
• Support the veterinary team with day-to-day running.
• Deliver outstanding customer service to every client.

Skills

Friendly demeanor

Communication skills

Customer service

Team player

Organised

Calm under pressure

Job description

Bath Vets for Pets is seeking a friendly Veterinary Receptionist to join our team on a 12-month maternity cover contract. This role is part-time, 16 hours per week, with 1 in 4 Saturdays.

You will be the first point of contact for clients and their pets, handling bookings, payments and general admin, while delivering a welcoming and professional experience. Experience in a veterinary reception is advantageous but not essential; we value someone who is organised, calm and patient, with excellent