Part-Time Veterinary Receptionist - Warm Front Desk Role

IVC; Colchester; On-site; GBP 12,000 - 20,000; Part time

Benefits offered by this job

6.6 weeks leave

Birthday off

Pension scheme

Healthcare cash plan

Cycle to work

Discounted veterinary care

Job summary

inspiring vet care is seeking a friendly and organised Veterinary Receptionist for Spring Lodge Veterinary Hospital. You will handle appointments, enquiries and client communications, ensuring a welcoming experience for pets and owners.

Working a set rota part-time, you will support clinical and non-clinical colleagues to deliver a positive client and patient journey, with duties including payments, stock and insurance queries.

Qualifications

• Experience in a customer-facing role with a focus on service and attention to detail.
• Ability to manage multiple tasks in a busy environment.
• Excellent communication with clients and colleagues.

Responsibilities

• Manage busy telephone lines and schedule appointments efficiently.
• Handle email correspondence and client enquiries with care and professionalism.
• Process payments and assist with stock management.
• Support with account and insurance queries.

Skills

Customer service

Appointment scheduling

Telephone handling

Cash handling

Team player

Job description

inspiring vet care is seeking a friendly and organised Veterinary Receptionist for Spring Lodge Veterinary Hospital. You will handle appointments, enquiries and client communications, ensuring a welcoming experience for pets and owners.

Working a set rota part-time, you will support clinical and non-clinical colleagues to deliver a positive client and patient journey, with duties including payments, stock and insurance queries.