Veterinary Receptionist - Friendly Client Care & Career Growth

IVC Evidensia Group; West of England; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave 6.6 weeks

Birthday off

Wellbeing programme

Learning & development

Vet care discount

Cycle to Work scheme

Job summary

Zetland Vets in Clifton, Bristol, is seeking a Receptionist to join our team in a full-time permanent role. You will be the first point of contact, delivering a welcoming, professional and compassionate experience to clients and their pets.

The role involves managing appointments, handling enquiries, and supporting client communications within a busy, RCVS-accredited practice. We offer 41 hours weekly, a mix of shifts, and opportunities for development within a caring, team‑oriented practice.

Qualifications

• Experience in a customer-facing role with strong attention to detail.
• Ability to manage multiple tasks in a busy environment.
• Professional, welcoming manner and good communication.

Responsibilities

• Manage appointments and inquiries with clients.
• Support client communications and care coordination with the team.
• Handle payments and maintain records using IT systems.
• Keep reception and waiting areas tidy.

Skills

Excellent communication

Customer service

Multitasking

Team player

Job description

Zetland Vets in Clifton, Bristol, is seeking a Receptionist to join our team in a full-time permanent role. You will be the first point of contact, delivering a welcoming, professional and compassionate experience to clients and their pets.

The role involves managing appointments, handling enquiries, and supporting client communications within a busy, RCVS-accredited practice. We offer 41 hours weekly, a mix of shifts, and opportunities for development within a caring, team‑oriented practice.