Pet Clinic Receptionist — Friendly Front Desk Pro

IVC Evidensia; West of England; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

6.6 weeks leave

Birthday leave

Pension scheme

Healthcare benefits

Cycle to Work

Learning & development

Discounted vet care

Job summary

inspiring vet care, Zetland Vets, is seeking a part-time Receptionist to join a friendly team at Redland Hospital. You will be the first point of contact, delivering a welcoming, professional and compassionate client experience while supporting appointment scheduling and client communications.

You will work 34.5 hours per week across a mix of early and late shifts including Saturdays on a 1:4 rota, with a focus on teamwork and high service standards.

Qualifications

• Experience in a customer-facing role with focus on service and attention to detail.
• Friendly, organised and able to multitask in a busy environment.
• Collaborative approach with willingness to support colleagues.
• Proactive attitude and openness to feedback and learning.

Responsibilities

• Welcoming clients and their pets in a professional and friendly manner.
• Managing front-of-house and dispensing medications.
• Booking appointments and preparing paperwork for Vets.
• Entering information into patient records accurately and timely.
• Attending training events to maintain knowledge for the role.
• Keeping waiting areas, rooms and offices stocked and clean.
• Taking payments and processing daily banking.
• Some sole charge and other administrative tasks.

Skills

Customer service

Communication

Organised

Team player

Job description

inspiring vet care, Zetland Vets, is seeking a part-time Receptionist to join a friendly team at Redland Hospital. You will be the first point of contact, delivering a welcoming, professional and compassionate client experience while supporting appointment scheduling and client communications.

You will work 34.5 hours per week across a mix of early and late shifts including Saturdays on a 1:4 rota, with a focus on teamwork and high service standards.