Compassionate Vet Receptionist | Part‑Time Front Desk

IVC Evidensia Group; Filton; Remote; GBP 17,000 - 21,000; Part time

Job summary

Zetland Vets, part of inspiring vet care, is seeking a part-time Receptionist for the Redland hospital. You will be the first point of contact, delivering a welcoming, professional and compassionate experience while supporting appointments, client communications and teams across clinical and non-clinical colleagues.

The role offers 34.5 hours per week with a 1:4 rota, Monday to Friday 8.30am-6.45pm and Saturday 8.30am-5pm.

Responsibilities

• Welcoming clients and their pets in a professional and friendly manner
• Managing front-of-house
• Dispensing medications
• Booking appointments
• Getting paperwork ready in advance for the Vets
• Attending training events to maintain knowledge and awareness required for this role
• Keeping waiting areas, consulting rooms and offices stocked and clean
• Entering information onto patient record systems accurately and in a timely manner
• Assisting the vets and nurses as and when required
• Registering new clients and explaining our services and offers
• Taking payments and processing daily banking

Job description

Zetland Vets, part of inspiring vet care, is seeking a part-time Receptionist for the Redland hospital. You will be the first point of contact, delivering a welcoming, professional and compassionate experience while supporting appointments, client communications and teams across clinical and non-clinical colleagues.

The role offers 34.5 hours per week with a 1:4 rota, Monday to Friday 8.30am-6.45pm and Saturday 8.30am-5pm.