Veterinary Receptionist - Client Care & Booking (Full-Time)

Vets for Pets; Hedge End; Presencial; GBP 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20% discount at Vet Group

Discounts & cashbacks

Pension & holiday allowance

Free car parking

Descripción de la vacante

Hedge End Vets for Pets is seeking a friendly Veterinary Receptionist to join our dedicated team in Hedge End. You’ll be the first point of contact for clients and their pets, provide guidance, and act as a bridge between clients and the clinical team to ensure exceptional care and service.

This full‑time role (38 hours per week, with 1 in 4 Saturdays) requires good computer literacy to use our online booking system, a welcoming attitude, and a passion for delivering outstanding client service

Formación

• Receptionist experience preferred but not essential.
• Customer service experience preferred.
• Ability to use a computer and online booking system confidently.

Responsabilidades

• Greet clients and their pets on arrival and provide guidance.
• Serve as the link between clients and the clinical team for care coordination.
• Ensure client satisfaction and inform owners about services and procedures.
• Manage payments and future bookings with confidence.
• Use the online booking system to coordinate daily activities.

Conocimientos

Receptionist experience

Customer service experience

Computer literacy

Client service

Herramientas

Online booking system

Descripción del empleo

Hedge End Vets for Pets is seeking a friendly Veterinary Receptionist to join our dedicated team in Hedge End. You’ll be the first point of contact for clients and their pets, provide guidance, and act as a bridge between clients and the clinical team to ensure exceptional care and service.

This full‑time role (38 hours per week, with 1 in 4 Saturdays) requires good computer literacy to use our online booking system, a welcoming attitude, and a passion for delivering outstanding client service