Veterinary Receptionist – Client Care & Admin Champion

Dnavetcare; Scunthorpe; On-site; GBP 20,000 - 25,000; Full time

Job summary

Dnavetcare in Scunthorpe is looking for a dedicated Veterinary Receptionist to join its esteemed team. In this full-time role, you’ll work 40 hours per week, including 1 in 5 weekends, ensuring an excellent client experience in a friendly environment.

Your responsibilities include booking appointments, managing client inquiries, and assisting with insurance claims and payments. Ideal candidates will have a strong focus on customer service and ideally experience in a veterinary or similar setting.

Qualifications

• Experience in a reception or customer service role is preferred.
• Comfortable handling and restraining pets.

Responsibilities

• Answer phone calls and book appointments.
• Direct clients to the clinic and respond to enquiries.
• Process payment and insurance claims.

Skills

Customer service skills

Communication skills

Organizational skills

Experience with pets

Job description

Dnavetcare in Scunthorpe is looking for a dedicated Veterinary Receptionist to join its esteemed team. In this full-time role, you’ll work 40 hours per week, including 1 in 5 weekends, ensuring an excellent client experience in a friendly environment.

Your responsibilities include booking appointments, managing client inquiries, and assisting with insurance claims and payments. Ideal candidates will have a strong focus on customer service and ideally experience in a veterinary or similar setting.