Veterinary Client Care Specialist — Reception & Scheduling

Medivet Group; Tyldesley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Health Cash Plan

24/7 counselling and wellbeing support

Life Assurance 3 x salary

5 weeks annual leave

Extra paid day off

Cycle to Work

Season Ticket loans

Discounts on Medivet products and services

Job summary

Medivet Group in Tyldesley is looking for a Client Care Assistant (CCA) to be the first point of contact for clients. You'll deliver exceptional care, managing reception duties and ensuring smooth communication with clients.

The role requires good reception skills and the ability to handle client appointments. The position offers structured shifts, health benefits, and a supportive team environment.

Qualifications

• Experience of using online appointment booking systems.
• Ability to remain calm under pressure.
• Desirable: previous veterinary receptionist experience.

Responsibilities

• Carry out reception duties, greeting clients and updating records.
• Triage emergency appointments and manage client communication.
• Ensure appointment availability is optimized.
• Process repeat prescription orders.

Skills

Exceptional client care

Reception skills

Numeracy skills

Flexibility

Job description

Medivet Group in Tyldesley is looking for a Client Care Assistant (CCA) to be the first point of contact for clients. You'll deliver exceptional care, managing reception duties and ensuring smooth communication with clients.

The role requires good reception skills and the ability to handle client appointments. The position offers structured shifts, health benefits, and a supportive team environment.